Customer centres

Our customer centres allow you to deal with several enquiries in a single visit.

• You can speak to a trained customer service advisor to sort out queries relating to a range of services including benefits, council tax, housing and parking.
• You can use the self-service terminals and telephones available in the centres to access information, pay bills and report faults.

Our customer centres are part of our commitment to improve services to customers, making them more convenient to access and use.

Weekly access to advice on Welfare Benefits and Tax Credits is available within Lambeth Service Centres at Olive Morris House and Gracefield Gardens.

Reception is available throughout the day. They will book appointments.  

Brixton Customer Centre

The Brixton Customer Centre in Olive Morris House has been refurbished to provide a vastly improved working environment for both staff and customers, with an open-plan design and customer-focussed ethos.

Enquires about benefits, council tax, housing and parking can be dealt with at this centre. You can also use the self-service terminals to access general service information, pay bills and report faults.

Location

Brixton Customer Centre
Olive Morris House
18 Brixton Hill
London SW2 1RD
See a location map for Brixton Customer Centre

Opening hours

• Monday: 9am to 5pm
• Tuesday: 9am to 5pm
• Wednesday: 9am to 5pm
• Thursday: 9am to 7pm
• Friday: 9am to 5pm
• Saturday: closed
• Sunday: closed 

Gracefield Gardens Customer Centre - Streatham

Gracefield Gardens Customer Centre is part of a site developed by Lambeth Primary Care Trust and is the result of a partnership between Lambeth Council and the PCT.

Enquiries about benefits, council tax, housing and parking can be dealt with at this centre. You can also use the self-service terminals to access general service information, pay bills and report faults.

In addition to council services local residents also have access to GP, nursing, foot health, midwifery and therapy services. 

For more information about Lambeth Primary Care Trust visit Lambeth Primary Care website.

Location

Gracefield Gardens Customer Centre
2 - 8 Gracefield Gardens
Streatham
LONDON SW16 2ST
(Just off Streatham High Road, close to the Odeon cinema.)
See a location map for Gracefield Gardens Customer Centre

Opening hours

• Monday: 9am to 5pm
• Tuesday: 9am to 5pm
• Wednesday: 9am to 5pm
• Thursday: 9am to 5pm
• Friday: 9am to 5pm
• Saturday: closed
• Sunday: closed