Parking Enforcement on Housing Estates

The parking contractor for Lambeth Housing is Control Plus.

All vehicles parked on Lambeth's housing estates must comply with the following rules:

Do:

• Park in marked bays (this does not include private parking bays).
• Display a valid tax disc or SORN (Statutory Off Road Notice) in your vehicle.
• Display a permit in your vehicle where a permit scheme is in operation.

Do Not:

• Park on double yellow lines.
• Park on hatched boxes.
• Park on pavements or grassed areas.

Non compliance will result in your vehicle being removed or clamped.  The charges to vehicle owners who contravene the local parking scheme regulations are as follows:

• Wheel clamp release fee: from £75.
• Removed vehicle release fee: from £105.
• Removed vehicle storage costs (per day starting at midnight on the day after the removal): from £12.

Contact Details

Control Plus can be contacted for payment only.
Phone: 0845 430 8300

If you require further information or you are concerned about your vehicle, please call the Lambeth Service Centre on 0207 926 6000 or walk into any Local or Area Housing Office where a customer service agent will deal with you enquiry.

The Environmental Department deals with all clamped, towed and abandoned vehicles on a highway or a main road. The Highways Parking Enforcement Team (TRACE) can be contacted 24 hours a day on phone number 0207 7474747.

Abandoned Vehicles

Lambeth Housing deals with vehicles reported to be abandoned on estates.  The Local Services Team (LST) is responsible for investigating the vehicle and ensuring that it has been abandoned, organising the removal of the vehicle by the Parking Contractor – Control Plus and checking that it has been removed.

Clamped / Removed Vehicles

When a resident contacts Lambeth Housing to report a clamped / removed vehicle, the Customer Service Advisor (CSA) will advise them the contact details for payment of the Contractor – Control Plus, which in the case of clamps will be detailed on the ticket.

Note: This only covers vehicles which are clamped or removed from an estate. Vehicles clamped / removed on a main road or a highway are handled by the Environmental Department.

Appeals / Queries Against Parking Penalties

Customers can appeal in writing against parking penalties that they think are unfair or invalid. The complaint will be investigated, if the owner would like the vehicle released immediately then they will be required to pay the fee and make the complaint in writing. There is no verbal appeal service.

When we enforce the rules on parking properly, it helps us all by ensuring that:

• We have safer roads on our estates - greater safety for pedestrians and cyclists.
• There is less non - resident parking (unless an authorised visitor) ensuring a greater availability of parking spaces for residents and disabled people.
• There is better access for emergency and service vehicles.
• We spend less money on repairing pavements.
• We have a cleaner environment.