Contractor code of conduct

• The contractor must report, wherever applicable, to the tenant, leaseholder or person in charge of the property, before they start work.
• The contractor must wear any uniform that applies and show a photo identity card which has been approved by our client contract administrator.
• The contractor must explain the work they will do.
• The contractor must also report to you each time they leave the property and when they finish the work.
• The contractor must be polite to tenants, leaseholders and staff and behave in a proper and professional way at all times.
• The contractors staff, sub contractors and agents must not work under the influence of alcohol or drugs.
• The contractors staff must not play or use a radio without the tenants permission.
• The contractor must make as little mess and disruption as possible and take care of the tenant's belongings.
• The contractor must keep safe all materials and equipment used on site and take care to avoid causing danger to tenants and visitors.
• The contractor must reconnect and test services such as water, electricity and gas at the end of each working day and pay tenants for any gas, electricity and metered water used.
• The contractor must clear any rubbish and trade waste from inside and outside the property at the end of each working day.
• The contractor must keep the tenants home secure at all times.