Benefits

A wide range of benefits is available. These pages give advice and information to make sure you receive the benefits that you are entitled to.

Benefits advice - Every Pound Counts

These pages give information on benefits and on services which provide advice and help to ensure you are getting all the money you are entitled to.

Benefits and debt advice

The welfare benefits section of this page has contact details of organisations that can provide help with a wide range of welfare issues. The debt section of this page has details about our debt collection charter.

Benefits customer charter

We aim to provide a customer focused, efficient and accessible service and to pay the right amount of benefit to the right person at the right time. The benefits customer charter explains what our customers can expect from us.

Employment and Support Allowance

Employment and Support Allowance is a new benefit paid by the Department for Work and Pensions (DWP) from October 27 2008 if a person's ability to work is limited by health or disability. It replaces both Incapacity Benefit and Income Support paid on the grounds of incapacity.

Fraud investigation

Lambeth Council has a responsibility to ensure that benefit payments are made only to those who are entitled to receive them.

Lambeth has its own dedicated fraud investigation team and a hotline to report suspected benefit fraud. The fraud investigation page gives full information on its work.

Housing benefit

Housing benefit is available to people on low incomes to help pay their rent, either to the council or a private landlord. People who are lodgers or live in hostels can also claim.

The housing benefit page provides instructions on how to make a claim and other useful information.

Child benefits

Child benefits are managed by HM Revenues and Customs. Visit their child benefit website to find out more.

Help with your council tax

If you are finding it hard to pay your council tax you may be able to claim council tax benefit. For more information on this and other ways of reducing your bill please see the council tax page.

Educational awards and benefits

Our Access Team is responsible for providing benefits such as free school meals, school travel grants and student loans.