Fraud investigation

If you suspect a benefit fraud is being committed in the borough you can call our confidential fraud hotline on 020 7926 1111 or fill in the online reporting benefit and tenancy fraud form.

Every year it is estimated that benefit fraud costs around £2 billion in stolen benefits. Public money is being taken from people who really need it. The total cost of this fraud is equivalent to £80 a year from each family in Great Britain.

The council is committed to protecting the public funds to which it has been entrusted. To support the work undertaken to improve delivery of an efficient Housing Benefits service we are continuously reviewing procedures and are developing and implementing measures to prevent and detect benefit fraud.

We aim to ensure that Housing Benefit and/or Council Tax Benefit is awarded only to those claimants who have an entitlement and that reasonable procedures and processes are in place to verify the circumstances of claimants before making any awards.