Council tax refunds

You can apply for a refund if you have paid too much council tax.

You may have paid too much council tax if you moved house or if your circumstances have changed. If this happens, we will let you know and send you a refund application form which you will need to fill in and return to us. Should this ever happen, we will let you know and send you a refund application form which you will need to fill in and return to us.

If you have paid your council tax using a debit or credit card you will need to provide a copy of the credit or debit card statement(s) showing the payments made towards council tax, before the refund can be processed.

If all the information you provide is complete and correct, we will process the refund and send it to you within 20 working days. Please note that we prefer to make all refunds through electronic payment and if you have paid your council tax in this way, you will receive your refund this way.

Contact us

If you think you may have overpaid your council tax, or if you have not received your refund after 28 days, please call us on 0345 302 2312.

Warning: council tax scam

Please be aware of a telephone and email scam asking you to give out your personal details in order to receive a council tax refund. Lambeth Council does not ask for information in this way and will not cold call, text or email you asking for bank details or other personal information. If you are due any type of refund, we will contact you through the post explaining the situation.