Flooding

The flooding page describes various types of flooding and tells you who to contact to report a problem.

Flooding from public sewers

Thames Water own and manage the network of public foul and surface water sewers in the borough.

To report an overflowing public sewer, you should call Thames Water Customer Services on 0845 9200 800.

Flooding from private sewers or drains

If your private drains or sewers are overflowing, you will need a drainage contractor to deal with any blockage. See "Yellow Pages" under "Drain and Pipe Cleaning".

If you are uncertain if any blockage is in the public or private sewers, the water company should be able to determine this, once on site, then recharge you the cost of any work on the private sewers.

Flooding from the public highway

We take care of highway emergencies including collapsed roads, floods and fallen trees.

To report flooding from the public highway, please contact us on 020 7926 9000.

Flooding from a burst water main

The local water supply company are Thames Water. The water company are responsible for the mains water supply up to and including the water stopcock of a property.

To report a burst water main call Thames Water Customer Services on 0845 9200 800.

Flooding from a water service pipe or internal pipework

This is the responsibility of the homeowner or landlord and would need the attention of a plumber (see "Yellow Pages" or similar directories).

Flooding from a main river

The main rivers in Lambeth, the Graveney and the Thames, are managed by the Environment Agency.

They provide a flood warning information service through Floodline, This is a 24 hour advice and information service for floods and flood warnings. Local flood information can also be obtained by telephone from the Environment Agency on 0845 988 1188..