Trading Standards - Who to contact
Consumer Direct - Consumer advice and complaints
Advice and support for consumers in Lambeth is now provided by Consumer Direct London.
What is Consumer Direct?
Consumer Direct is a telephone and online consumer advice service, which is supported by local authorities nationally, and by the Department of Trade and Industry.
Consumer Direct provides clear, practical advice to help consumers sort out problems and disagreements with suppliers of goods or services. From overcharging to faulty goods, and dodgy workmanship to reporting dishonest traders and scams, the trained advisers at Consumer Direct are ready to offer individual solutions for individual problems.
Consumer Direct works in partnership with Local Authority Trading Standards Advice Services providing first level advice and information on a wide range of consumer problems. More complex problems, or complaints requiring further investigation or assistance are referred to Trading Standards or other advice services.
Contacting Consumer Direct
A wide range of consumer information and advice is also available online from Consumer Direct website.
Lambeth Trading Standards
If you need to contact Lambeth Trading Standards directly, please use the following:
Trading Standards
Public Protection
2 Herne Hill Road
London SE24 0AU
Phone: 020 7926 6102
Fax: 020 7926 6150
Email: tradingstandards@lambeth.gov.uk