Comments and complaints
We aim to provide all of our customers with good quality services at all times. However, things can go wrong and we want to put them right as soon as possible. This is why we want to encourage feedback about our services, so that we can address any problems, learn from them, and prevent them from happening again.
Our complaints service is covered by our service standards which set out what you can expect from us when you contact us.
Links to websites where you can find information and advice about making a comment, compliment or complaint to public sector organisations.
This page explains how you can comment on a council service or member of staff.
This page explains the council's complaints procedure and how to make a complaint.
Contact details for our complaint teams.