Consultation on new domiciliary and home care services
In Lambeth, the current contract for providing domiciliary and home care services is coming to an end, and we are planning to re-commission this service. As part of this process we are making changes to improve the service. We have started consulting with people to find out how well the current service is meeting their needs and what they think about the planned changes. People who receive home care services will still continue to receive those services in their home as usual. The consultation will end on Tuesday 31 January 2012.
What we are consulting on
We have produced a domiciliary care specification and an enablement service specification. We have begun consultation on these to find out what people think about the changes we’re planning and how we can make further improvements to the new service. A four-page summary document about these specifications has been produced and it would be useful for people to refer to this document when completing the questionnaire.
How can you get involved in the consultation
- You can attend a meeting
We are holding some focus groups and meetings in January 2012. Please let us know if you have any groups you'd like us to attend by calling us on 0800 013 1497.
- You can complete a consultation feedback form
Fill in and submit the online questionnaire for service users or the online questionnaire for stakeholders.
- Other ways you can give us your feedback and comments:
send an email to: acs-consultation@lambeth.gov.uk
text us on: 07772 103 628
phone us on freephone: 0800 013 1497
write to us at:
Freepost RSKJ-YSKA-AUSA
ACS Consultation
Lambeth Adults' and Community Services
Phoenix House
10 Wandsworth Road
London SW8 2LL
- Community languages and other formats
If you would like information about the proposals in a community language or in another format, such as Braille, audio, or large print, please let us know.
Consultation end date
Tuesday 31 January 2012
Any questions?
If you want to ask questions about the development of the new service, you can write to us using the address or email above, or call us on 0800 013 0497.