Residents' survey results
This page shows the results of our residents' surveys.
From October 2009 residents surveys have been conducted quarterly with 750 adults and 125 young people aged 11 to 19 each quarter.
We conducted surveys with a representative sample of 1,000 Lambeth residents in 2003, 2005, 2007 and 2009. In addition, we interviewed 250 secondary school age residents (aged 11 to 17) in 2005, 2007 and 2009. All residents were interviewed face-to-face, in their own homes and asked for their views on living in Lambeth and of local services.
Key findings from the residents survey in April 2011
- Positively, against a background of service reduction and negative media coverage, resident satisfaction with the council (55%) and perceptions that it provides value for money (37%) have remained stable over the last year.
- However, more residents say they do not know our financial situation than last quarter (30% v 22%), despite 36% reporting they have seen or heard about council budget cuts.
- Concerns over a lack of jobs have increased to 26% from 19% last year and concern is now much higher than the inner London average of 18%.
- Resident awareness of the cooperative council remains low, and is down from 8% to a 6% this quarter. However, two in five residents (43%) volunteer, or are a member of a group or organisations, with the greatest participation in sports and leisure.
- Positively, more residents feel safe when outside in the area they live after dark. The proportion who feels safe, 69% is up from only 54% in November 2009. The same can not be said for young people, though, as only 44% report feeling safe after dark and worryingly, 34% feel unsafe after dark.
- Levels of cohesion have remained relatively stabled since 2003 with 84% feeling their local area is a place where people from different backgrounds get on well together. However, reflecting national findings in the Home Office Citizenship survey, some of our poorest residents are more likely to disagree.
- Two thirds of adults feel they are able to go about their daily activities without fear of discrimination (67%), which is the same as a year ago; conversely, 14% feel they are hardly ever or never able to go throughout their day without fear of discrimination. Black Africans (26%) and Muslims (26%) are more likely to say they can hardly ever or never go through daily life without fear of discrimination. To find out more about discrimination at work and how to resolve a problem, please visit DirectGov.
Documents
-
Lambeth residents' survey 04/2011 (format:
Adobe Acrobat, size: 681Kb)
-
Lambeth residents' survey 01/2011 (format:
Adobe Acrobat, size: 316Kb)
-
Lambeth residents' survey 10/2010 (format:
Adobe Acrobat, size: 256Kb)
-
Lambeth residents' survey 07/2010 (format:
Adobe Acrobat, size: 444Kb)
-
Lambeth residents' survey 04/2010 (format:
Adobe Acrobat, size: 456Kb)
-
Lambeth residents' survey 01/2010 (format:
Adobe Acrobat, size: 331Kb)
-
Lambeth resident's survey 10/2009 (format:
Adobe Acrobat, size: 323Kb)
-
Lambeth residents' survey 01/2009 (format:
Adobe Acrobat, size: 508Kb)
-
Lambeth residents' survey 10/2007 (format:
Adobe Acrobat, size: 621Kb)
-
Lambeth residents' survey 10/2005 (format:
Adobe Acrobat, size: 824Kb)
-
Lambeth residents' survey 10/2003 (format:
Adobe Acrobat, size: 464Kb)
Formats Explained
Documents on the Lambeth website will be in Adobe PDF format or Microsoft Office
formats such as Word or Excel. These formats determine what software you will
need on you computer in order to be able to read them. This software is free
and can be downloaded using the links below.
Adobe Reader (for files in PDF format)
Microsoft Office Viewers (for viewing files in Microsoft Word or Excel format)