ICT strategy 2009/10 - 2011/12

ICT Services play a critical role in supporting the council and key partners. The ICT Strategy 2009/10 - 2011/12 describes our journey and sets out the direction for delivering further improvements to the service we deliver and the support we provide to the organisation.

The strategy has three core priorities: 

• improve information management - ensuring that information is used, maintained, secured and disposed of in accordance with our needs, relevant legislation and standards 
• streamline our infrastructure and applications - through standardisation and rationalisation, reducing cost and improving resilience 
• provide even higher quality customer service - constantly improving the service we deliver to our end users and customers.

For more information use the following links: 

• Open the ICT strategy 2009/10 - 2011/12

• View the report to Finance Scrutiny Sub-Committee (November 2008) which shows how Lambeth ICT Services are delivering excellent value for money. 
• View the report to Corporate Committee (March 2010) which summarises the journey and strategic direction for ICT at Lambeth.
• View the Lambeth ICT Services: Service benchmarking update which shows that ICT Services in Lambeth is highly productive at delivering operational ICT to the organisation at a low cost and high level of customer satisfaction.

Publication Date

Friday, October 30, 2009

Publisher

ICT services

Formats Explained

Documents on the Lambeth website will be in Adobe PDF format or Microsoft Office formats such as Word or Excel. These formats determine what software you will need on you computer in order to be able to read them. This software is free and can be downloaded using the links below.

Adobe Reader (for files in PDF format)

Microsoft Office Viewers (for viewing files in Microsoft Word or Excel format)