Energy advice and information
There are a number of organisations who can provide advice, information and support to help you to reduce your fuel bills and carbon emissions and to ensure that you are getting the best deal from your energy company.
The Energy Saving Trust advice centre London offers free, impartial advice to Londoners to help residents reduce their energy consumption and save money. The advice centre can:
- provide information about energy efficiency, renewable energy, sustainable transport and reducing waste and water use.
- let you know about grants and offers available and put you in touch with local professional installers.
For a free, online home energy check - a free personalised report showing you how much energy and money you could save in your home call or visit the website.
Contact: the Energy Saving Trust
Call free phone: 0800 512 012
Website: the Energy Saving Trust website
Consumer Focus is a newly created organisation campaigning for a fair deal. It was created through the merger of three consumer organisations – Energywatch, Postwatch and the National Consumer Council.
Their website contains practical information on finding the best energy deals and checking on your consumer rights. They can also help you make an effective complaint to your energy company.
Contact: Consumer Focus
Website: www.consumerfocus.org.uk
The Home Heat helpline is a free, not-for-profit phone line set up to help customers who are struggling to pay their fuel bill and keep warm.
Advisors are trained to give quick, clear information on the grants, benefits and payment schemes, that you may be entitled to, as well as basic steps that can be taken to save money on heating bills by making your home more energy efficient.
Please call free on 0800 33 66 99 or alternatively visit the Home Heat helpline website.