Careline
It's amazing that something as simple as an alarm like Careline can give you such peace of mind. It's easy to use and Careline customers know it's the added security and increased independence they value the most. Relatives and friends are reassured in the knowledge that loved ones belong to the Careline community. With all calls voice recorded Careline offers reassurance, safety and independence… 24 hours a day 365 days a year.
All about about careline
Is Careline right for me?
Lots of different people belong to the Careline community:
- Older people
- People living with disabilities
- Those with serious medical conditions
- People who feel under threat
- Those at risk from racial or domestic violence
There are times when you need someone to watch out for you, or a loved one at home. This is where Careline can help.
How do I get connected?
Connecting to the Careline community is as easy as 1, 2,3.
- You will receive a speaker box and an alarm pendant, which is…
- connected to our 24 hour control centre in Brixton, that is…
- staffed by our friendly professional team 7 days a week who are always there to help you in an emergency.
What do I do in an emergency?
Should an emergency arise simply press the button on your pendant or speaker box and our staff will talk to you to arrange assistance. You'll know that by pushing the Careline button help is on its way. For example it could be contacting your "key holders", an ambulance, your GP or a check-up from Careline staff.
What do I need?
To have Careline installed you will need…
- A telephone socket
- A standard 13 amp, 3-pin power point within 3 metres of your telephone socket
Is there a charge?
There is a small monthly charge. This includes:
- equipment rental
- installation and maintenance
- 24-hour monitoring and emergency response
You can pay for this by standing order, or a paying-in book that can be used at Post Offices, council cashier offices and your own bank.
With Careline you are paying for security and peace of mind in your own home.
Careline customers have the last word
We aim to continually improve the service we offer to you. All comments are important, here are some examples of what customers have said:
"I'd like to thank the young lady who got the ambulance."
"Thanks to all the people who are always so kind to me by calling back to see that I'm ok."
"I can't thank you enough – you saved my life."
"The Control Centre staff are so friendly, I always feel better for talking to them."