Gas servicing for council homes

As your landlord, we are bound by law to carry out an annual safety check on our gas appliances. As a council tenant, you too have responsibilities. This following information sets out what these are, how to avoid putting yourself at risk from faulty gas appliances and what you can expect from your Lambeth Council gas service.

Our duty as your Landlord

We are committed to your safety and we take our responsibilities on gas safety very seriously. As your Landlord we will ensure:

• gas fittings (appliances and pipe works), and flues, installed by Lambeth Council are maintained in safe condition
• all installation, maintenance safety checks and annual gas servicing is carried out by a CORGI registered gas installer
• a gas service is carried out on each appliance/ flue in your home every year. When you take up a new tenancy all gas appliances/flues will be checked before you move in
• We keep a record of each annual gas service
• We give you a copy of the current gas safety certificate for your home when completed or, if you are a new tenant, a copy will be included in your Welcome Pack.

Your duty as a tenant of Lambeth Council

As a tenant you too have responsibilities.

• You should allow us access to your home to carry out maintenance or safety checks on our gas appliances
• For your safety, always use a suitably qualified gas engineer to carry out any work to a gas installation in your home.
• If you have any doubt about the safety of gas equipment, it should be turned off and you should contact Transco: 0800 111999

Failure to give reasonable access to your home to allow us to complete this check is dangerous for you, your family and your neighbours.

It’s also a breach of your tenancy conditions, which could result in legal action to enforce access or end your tenancy.

Danger signs to look out for

Contact us immediately if you notice:

• sooting or staining marks on or around the appliance
• a yellow or orange lazy flame – not crisp and blue
• a higher level of condensation than normal in the room where the appliance is installed
• anyone in your household is suffering from drowsiness, headaches, nausea or pains in the chest when using a gas appliance.

If you notice any of these signs, turn off the appliance immediately and report it.