Paying your rent
When you pay your rent on time you contribute to the continuously improving service Lambeth Housing runs for you and your neighbours. Late rent payments mean Lambeth Housing has less to spend on repairing and improving your home and the area you live in.
How to pay your rent
You can pay your rent in several easy and convenient ways:
Online
You can pay your rent securely online using our rent payments page.
By PayPoint
Cash payment can now be made at PayPoint outlets accross the country. Outlets providing this facility include newsagents, supermarkets and petrol stations. Just take your existing rent or garage swipe card to a PayPoint with your rent payment.
By phone
The 24 hour automated hotline number for making payments by credit or debit card is 0845 3000 328.
By standing order
To make regular automatic payments direct from your bank
account please contact the Lambeth Service Centre on 020 7926 6000 or visit your local/ area housing office for a standing order mandate form or more information.
By Direct Debit
You can now pay your rent by direct debit. If you sign up to pay by direct debit for 12 months you will be entered into a prize draw for £100.
To register or find out more call the Lambeth Service Centre on 020 7926 8894 or email rentbydd@lambeth.gov.uk. You can also speak to a member of staff at the Brixton Customer Centre.
At the cashiers' office
Payments can be made in the cashiers' office at:
Brixton Customer Centre,
18 Brixton Hill,
SW2 1RL
Open Monday to Friday 9am – 4:15pm.
Multimap location map of Brixton Customer Centre
At any post office
Using your existing rent or garage swipe card. Hand your swipe card and payment to the cashier, the cashier will credit your payment and give you a receipt.
By post
Cheques and money orders should be made payable to 'London Borough of Lambeth' and sent to:
- Lambeth Revenue Services
PO Box 22003
London SW2 1WS
Please write your rent account reference number on the back of the cheque or money order.
Please do not send cash through the post
For further information on any of these payment options, please contact the Lambeth Service Centre on 020 7926 6000 or visit your local housing office.
Visit the housing advice pages for information about how we can help you if you have difficulties in paying your rent.
Keeping track of your rent
It's easy to keep up-to-date with your rent payments. We send out rent statements four times a year, or you can telephone the Lambeth Service Centre on 020 7926 6000, for a balance update.
You can also check your rent account by using our new online rent and repairs system.
The tenancy conditions, which you sign at the start of your tenancy mean that by law, you must pay your rent regularly and not get into debt. If you do not pay your rent on time or you do not pay at all we will have to take legal action and we could end your tenancy.
Your tenancy agreement with Lambeth Housing means that, by law, you must pay your rent regularly and not get into arrears. We will give you clear information about paying your rent and advice if you have difficulties in keeping up payments.