Applying for Sheltered Housing

If you decide to apply, your application will be given every consideration and an offer of sheltered housing will be made when possible. However this may not happen quickly, our community alarm service, Careline, may bring peace of mind to you and your family in the mean time.

Who qualifies for sheltered housing?

If you are interested in applying for sheltered housing you must:

• Be aged 55 or over.
• Be a council, housing association or private tenant (or homeless).
• Want the security of an alarm system and the help of a sheltered housing officer.
• Be able to care for yourself (with the help of community care services, such as a home help or meals on wheels).

Who do you contact?

To apply for sheltered housing, contact:

• Your local housing office.
• The Housing Services Unit, 2-7 Town Hall Parade, SW2 1RJ
• Your doctor, home help or social worker.

What will we do about your application?

An assessment officer visits you in your home to get more details about your needs and circumstances. This is also your chance to ask more detailed questions about sheltered housing. If you are accepted, we put you on the sheltered housing waiting list. When a property is available that would suit you, in the area you want to live in, we make you an offer. If you accept then you sign up for the property in the normal way.