What happens if I don't pay or make representations within the required time?

If you don’t pay or make representations against your PCN it will progress through the statutory process starting with the issue of a Charge Certificate. Please remember outstanding PCNS may end up being passed to one of our bailiff contractors to collect.

Charge Certificate

If you receive a Charge Certificate you must pay the charge within 14 days. At this stage the PCN charge increases by 50%. There is no right of appeal at this stage. If you do not pay the charge it will be registered as a debt in the County Court, a court fee is added and an Order for Recovery is sent. Please do not appeal your PCN as it will be automatically rejected.

Order of Recovery

If you do not pay the charge it will be registered as a debt in the County Court, a £7 court fee is added at this point and an Order of Recovery will be sent out. You have 21 days in which to pay the charge or make a witness statement if you believe you have grounds to do so.

Bailiff stage

If you do nothing at this stage the Court will grant authority for a warrant to be issued and a bailiff will be asked to recover the debt. Bailiffs will add their own charges for action taken to recover the debt. You will be liable for all charges. Once a PCN is passed to our bailiffs you must deal with them direct. We are unable to deal with any challenge or accept payment. Our bailiff companies are:

Please remember:

  • To pay your Penalty Charge Notice within 14 days to receive the discount
  • Do not ignore any letters from us
  • If you have to write to us, do so promptly.

Who to contact

Forms and self service