Domestic violence contacts
Useful contact details of organisations for people affected by domestic violence.
In an emergency call the police on 999.
Lambeth domestic violence services
Lambeth Council Domestic Violence Team
Domestic Violence Coordinator
Jade Holvey
0207 926 4877
jholvey@lambeth.gov.uk
Responsible for coordinating and implementing Lambeth's coordinated community response to domestic violence.
Domestic Violence Trainer
dv@lambeth.gov.uk
Responsible for coordinating and delivering a domestic violence training package to multi agency staff in Lambeth.
Domestic Violence Project Officer
Sandra Anlin
0207 926 7163
Responsible for coordinating the Lambeth Multi Agency Risk Assessment Conference (MARAC) and the Lambeth domestic violence local area agreement (LAA).
Gaia Centre Coordinator
Ellen Tabback
0207 733 8724
Responsible for coordinating and managing the Lambeth Gaia domestic violence centre.
Gaia Domestic Violence Centre
Telephone number: 0207 733 8724
Email address: dv@lambeth.gov.uk
Web address: n/a
Postal address: PO Box 51952, London, SW9 8WJ
Opening hours: Monday to Friday 10:00 -16:00 except Tuesday 13:30 -16:00
Who is it for: Women who live in Lambeth, who are currently experiencing, or who have experienced Domestic Violence and who are over the age of 18.
The Gaia Centre is a multi agency staffed advice centre for women who are experiencing domestic abuse in Lambeth. The Centre is run in partnership with a number of Lambeth based voluntary, statutory and private sector organisations. The service is free and staffed by only female members of staff.
There are a number of different agencies based at the centre that can provide specialist advice and information on issues such as housing, immigration, legal options, counselling, substance misuse and support for children and young people.
Refuge (court based) Advocacy Service
Telephone number: 0207 703 8316
Email address: info@refuge.org.uk
Web address: www.refuge.org.uk
Postal address: Camberwell Green Magistrates Court, 15 D'Eynsford Road, Camberwell Green, London, SE5 7UP
Opening hours: Monday to Friday 09:00 -17:00
Who is it for: Women who have experienced domestic abuse, and have accessed support through the Criminal Justice System.
The project provides an Independent Domestic Violence Advocacy (IDVA) service to female victims of domestic violence who have accessed support through the criminal justice system.
The advocates recognise and understand that the legal system can be complex and therefore provide a specialist IDVA service to help women navigate the Criminal Justice System.
The IDVA service provides information about outstanding criminal court cases and support with accessing housing services and Refuges. The IDVA service also provides emotional and practical support.
Lambeth Victim Support
Telephone number: 020 7277 1433
Fax number: 020 7708 552
Email address: vs.lambeth@vslondon.org
Web address: www.victimsupport.org.uk
Postal address: Lambeth Community Service, 6th Floor Hannibal House, Elephant and Castle Shopping Centre, London SE1 6TE.
Opening hours: Monday to Friday 9am to 5pm
Who is it for: Referrals accepted from people affected by crime who live in Lambeth.
Victim Support provides emotional support, advice, information and advocacy to people experiencing or witnessing domestic abuse. This also includes a project that provides support for young people who have witnessed or experienced domestic abuse.
Support is provided to both women and men, including support for Lesbian, Gay, Bisexual and Transgender individuals who are experiencing domestic violence.
The Witness Service provides support to witnesses at Criminal Court.
Lambeth Domestic Violence Floating Support Service
Telephone number: 020 7326 4545
Email address: lambethfs@solacewomensaid.org
Web address: www.solacewomensaid.org
Postal address: PO Box 51990, London, SW9 6TU
Opening hours: Monday to Friday 10:00 - 16:00
Who is it for: Women who live in Lambeth, who are currently experiencing, or who have experienced Domestic Violence and who are over the age of 18.
The Lambeth Domestic Violence Floating Support Service provides support to women and their children who have been affected by domestic violence and are living in their own homes in Lambeth.
Support available can include safety planning, life skills development, housing and welfare rights advice.
REACH Domestic Abuse Project
Telephone number: 0207 188 8161
Email address: n/a
Web address: n/a
Postal address: Accident and Emergency Department, Guy's and St Thomas' NHS Foundation Trust, St Thomas' Hospital, Lambeth Palace Road, London, SE1 7EH
Opening hours: Monday to Friday 08:00 -18:00
Who is it for: Referrals are accepted for all forms of family abuse for both male and females who have attended Guy's and St Thomas' NHS Foundation Trust as either an inpatient or outpatient.
Self referrals are also accepted from all staff within the Trust.
The REACH Project is based in the Accident and Emergency Department and Minor Injuries Unit of Guy's and St Thomas' NHS Foundation Trust. The project supports women and men in heterosexual, same sex and transgender relationships who are or have experienced abuse. The project work closely with services who are specialists in Female Genital Mutilation, Forced Marriage and Elder Abuse.
The REACH Project offers an independent advisory service and provides assistance with accessing housing Services, Refuges, support through the Criminal Justice System and emotional and practical support.
MOZAIC Women's Well-being Project
Telephone number: 0207 188 7710
Email address: n/a
Web address: www.mozaic.org.uk
Postal address: 10th Floor, Women's Services, St Thomas' Hospital, Lambeth Palace Road, London, SE1 7EH
Opening hours: Monday to Friday 09:00 -17:00
Who is it for: Female survivors of domestic violence who are booked at Guy's and St Thomas' Hospital to give birth or who are being seen by Sexual health service in Guy's and St Thomas' Hospital.
The MOZAIC project provide intense advocacy services to women referred to the service in order to enable women to manage their safety and that of their children as effectively as possible.
Lambeth Sanctuary Scheme
Telephone number: 020 7277 1433
Email address: lambeth.sanctuary@vslondon.org
Web address: www.lambethsanctuaryscheme.org
Postal address: n/a
Opening hours: Tuesday and Thursday 09:15 -17:00
Who is it for: Lambeth resident who is currently experiencing, or who has experienced Domestic Violence. Victim must want to remain in current home and perpetrator must have no access to premises, legal or otherwise.
The Lambeth Sanctuary Scheme offers an alternative to homelessness for victims of Domestic Violence. The Scheme provides enhanced home security where the victim wishes to remain in their current home, and it is safe for them to do so.
A Sanctuary installation provides target hardening via both perimeter security and a "safe room". This can include door upgrades, door viewers, window grilles, door chains, new locks, community emergency alarm and fast Police response.
Support during and after installation is a priority, and the scheme works in partnership with Lambeth Domestic Violence Floating Support Service.
Lambeth Women's Aid
Telephone number: 0208 678 7666
Email address: info@lambethwomensaid.org.uk
Web address: www.lambethwomensaid.org.uk
Postal address: PO Box 17616, London
Opening hours: Monday, Tuesday, Wednesday 10:00 -19:00
Thursday and Friday 10:00 -17:30
Who is it for: Women who are living in Lambeth and who
are experiencing domestic abuse.
Lambeth Women's Aid provides safe and supportive temporary accommodation to female victims of domestic abuse. The Refuge staff provide advice and advocacy on housing issues, welfare benefits and legal remedies that will empower women to move on to independent and safe living.
An Outreach Service for women and children who are living independently within the community is also available through Lambeth Women's Aid.
Asha Project
Telephone number: 0208 696 0023
Email address: admin@asha.org.uk
Web address: n/a
Postal address: 13 Shrubbery Road, London, SW16 2AS
Opening hours: Monday to Friday 09:00 -17:00
Who is it for: South Asian women and children and South Asian
Single women.
The Resource Centre provides advocacy, advice and information to South Asian women and children or single women (16 upwards) fleeing domestic violence. Immediate temporary accommodation is also available in the project at the Refuge.
Solas Anois (part of Solace Women's Aid)
Telephone number: 0208 664 6289
Email address: solasanois@solacewomensaid.org
Web address: www.solacewomensaid.org
Postal address: PO Box 4662, London
Opening hours: Monday to Friday 10:00 -17:00
Who is it for: Irish and Traveller women fleeing domestic violence.
Referrals are also accepted from non Irish/Traveller women.
Solas Anois is an Irish and Traveller specialist refuge. The specialist knowledge of the Irish/Traveller culture enables the provision of a service sensitive to, and responsive to the individual needs of the Irish and Traveller women and children.
Solas Anois provides support to women and their children including individual support planning, legal advice and housing support.
There are two specialist substance misuse workers who can offer support to women and their children where required. Children's workers are available on site and provide crèche services from Monday to Friday.
Refuge
Telephone number: Refuge Lambeth On Call Mobile (24hr) 0208 761 6022; 0784 168 7980
Email address: n/a
Web address: n/a
Postal address: Confidential address
Opening hours: Monday to Friday 09:30 -17:30
Who is it for: African and African Caribbean women and their children fleeing Domestic Violence.
Safe, temporary emergency Refuge provision and culturally specific support for African and African Caribbean women and their children fleeing domestic violence.
Risk assessment and safety planning, help in accessing welfare benefits, legal support, local health and community services, training, education and employment.
Trust
Telephone number: 0208 769 9156
Email address: info@trust-london.com
Web address: n/a
Postal address: 3 Mount Ephraim Road, London, SW16 1NQ
Opening hours: Monday to Friday 10:00 -17:00
Who is it for: Women who are seeking advice on domestic violence issues and have been involved in prostitution.
Trust supports women involved in and exploited by prostitution in South London. They provide outreach, drop-in, aftercare and counselling services alongside a court diversion scheme.
Clients benefit from key working, advocacy, support, home visits, housing, benefits and health care.
Camberwell Haven
Telephone number: 0203 299 1599
Email address: n/a
Web address: www.thehavens.co.uk
Postal address: King's College Hospital, Denmark Hill, London
Opening hours: Monday to Friday 09:00 -17:00. An on call service is also available from 17:00 - 09:00 every day.
Who is it for: Individuals who have been raped or sexually assaulted in the last 12 months. This includes both men and women, and a service for young people and children.
The Havens are specialist centres in London for people who have been raped or sexually assaulted in the last 12 months.
The Haven staff are fully trained and experienced in responding to sexual violence. The Havens provide advise, support and treatment to individual who have experienced sexual violence. The services can be accessed without having to report the assault to the police.
London Domestic Violence Services
South London Rape Crisis Centre
Telephone number: 0808 802 9999
Email address: info@rasasc.org.uk
Web address: www.rasasc.org.uk
Postal address: PO Box 383, Croydon, CR9 2AW
Opening hours: Monday to Sunday 12:00 -14:30 and 19:00 -21:30
Who is it for: Women and girls who have experienced, or are concerned about sexual abuse.
The Rape and Sexual Abuse Support Centre (RASASC) is an independent organisation which provides support to survivors of sexual violence.
Rights of Women
Telephone number: 0207 251 6577 or 0208 251 8887
Email address: info@row.org.uk
Web address: www.rightsofwomen.org.uk
Postal address: 52-54 Featherstone Street, London, EC1Y 8RT
Opening hours: General legal advice helpline 0207 251 6577
Tuesday, Wednesday and Thursday 14:00 -16:00
and 19:00 -21:00, Friday 12:00 -14:00
Sexual violence legal advice helpline 0208 251 8887
Monday 11:00 -13:00, Tuesday 10:00 -12:00
Who is it for: Women who are experiencing or are concerned about domestic violence.
Rights of Women provide free legal advice to women on a range of issues including domestic violence and sexual violence, children related matters, relationship breakdown, lesbian parenting and sexual harassment. We run two legal advice phone help lines, produce information sheets and guides and campaign for changes in law. Report to Court, a handbook for adult survivors of sexual violence is available in English, Somali, Punjabi, French and Spanish.
Women and Girl's Network
Telephone number: 0207 610 4345
Email address: info@wgn.org.uk
Web address: www.wgn.org.uk
Postal address: PO Box 13095, London, W14 0FE
Opening hours: Monday to Friday 10:30 -17:30
Who is it for: Women and girls who are experiencing domestic violence.
A counselling and healing centre for women and girls overcoming experiences of violence, whether physical, sexual or emotional. They offer one to one or group counselling, complementary body therapies and provide support, advice and information on practical issues through the helpline.
Ashiana Network
Telephone number: 0208 539 0427
Email address: info@ashiana.org.uk
Web address: www.ashiana.org.uk
Postal address: Greater London House, 547-551 High Road, London, E11 4PB
Opening hours: Monday to Friday 09:30 -17:00
Who is it for: Women from South Asian, Turkish and Iranian Communities. Women aged between 16 to 30. Women Experiencing any degree or form of physical, sexual, mental or emotional abuse. Women who are at risk due to forced marriages and/or extreme personal restrictions.
The Ashiana Network is a domestic violence project which provides counselling, practical support, housing provision and advice for women affected by domestic violence, forced marriages and abuse. They work with 16-30 year old, single women from South Asian, Turkish and Iranian backgrounds. They also run a counselling service for young people, male and female. Services are provided in English, Punjabi, Urdu, Turkish, Farsi, Malayalam and Hindi.
Latin American Women's Rights
Telephone number: 0207 336 0888
Email address: lawrs@lawrs.org.uk
Web address: www.lawrs.org.uk
Postal address: Tindlemanor, 52-54 Featherstone Street, London, EC1Y 8RT
Opening hours: Monday to Friday 10:00 -13:00 and 14:00 -17:00
Who is it for: Latin American women who have experienced domestic violence from their partners or ex-partners.
Latin American Women's Rights work to empower Latin American women through advice, information, casework, advocacy and participative workshops. They focus on housing, welfare benefits, business and microenterprise, domestic violence, counselling and volunteering opportunities. Services are offered in Spanish, English and Portuguese.
Chinese Information and Advice Centre
Telephone number: 0845 313 1868
Email address: womensupport@ciac.co.uk
Web address: www.ciac.co.uk
Postal address: Lower Ground Floor, London Chinatown Market, 71-73 Charing Cross Road, London, WC2H 0NE
Opening hours: Monday to Friday 10:00 -18:00
Who is it for: Chinese women and families who have/are experiencing domestic violence.
Charity offering free practical, legal and emotional advice and support to Chinese speaking women living in the UK. They offer services through other agencies and work to promote understanding of Chinese domestic violence issues. Services are available in Mandarin and Cantonese.
Greater London Domestic Violence Project
Telephone number: 0207 785 3860
Email address: info@gldvp.org.uk
Web address: www.gldvp.org.uk
Postal address: Downstream Building, 1 London Bridge, London, SE1 9BG
Opening hours: Monday to Friday 09:00 -17:30
Who is it for: GLDVP are a second tier organisation who provide advice and support to front line domestic violence services. Casework is not provided.
GLDVP works to strengthen the sector by identifying common goals, promoting joint planning and minimum standards between agencies, ensuring that good practice in domestic violence work is transferred across London.
GLDVP brings together key agencies to develop London-wide policies, raising awareness about domestic violence and increasing the effectiveness of inter-agency work
National Domestic Violence Services
National Domestic Violence Helpline (run in partnership between Women's Aid and Refuge)
Telephone number: 0808 200 0247
Email address: helpline@womensaid.org.uk
Web address: www.nationaldomesticviolencehelpline.org.uk
www.refuge.org.uk
www.womensaid.org.uk
Postal address: n/a
Opening hours: 24 hours a day, 7days a week
Who is it for: National service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.
The Helpline can give support, help and information over the telephone. Emergency Refuge accommodation can also be arranged through the helpline.
The free phone Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential.
Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.
National Centre for Domestic Violence
Telephone number: 0844 804 4999
Email address: office@ncdv.org.uk
Web address: www.ncdv.org.uk
Postal address: 5 Riverview, Walnut Tree Close, Guildford GU1 4UX
Opening hours: 24 hours a day, 7 days a week
Who is it for: Individuals who are experiencing domestic violence from their partners or ex-partners.
The National Centre for Domestic Violence specialises in helping victims of domestic violence obtain non-molestation (injunctions) and other orders from court to protect them from further abuse.
The service is free and is available to everybody, regardless of age, race, religion, gender or sexual orientation.
Karma Nirvana
Telephone number: 0800 599 9247
Email address: n/a
Web address: www.karmanirvana.org.uk
Postal address: 105-106 The Old Court House, 18-22 St Peters Church Yard, Derby, DE1 1NN
Opening hours: Monday to Friday 09:00 -17:00
Who is it for: Individuals who are experiencing or are concerned about honour killings or forced marriage.
Karma Nirvana provides an information and support service for those experiencing honour based abuse and forced marriage.
Forced Marriage Unit
Telephone number: 0207 008 0151
Email address: fmu@fco.gov.uk
Web address: www.fco.gov.uk/
Postal address: Room G, 58 Old Admiralty Building, Whitehall, Westminster, London, SW1A 2PA
Opening hours: Monday to Friday 09:00 -17:00
Who is it for: Individuals who are experiencing or are concerned about issues of forced marriage.
The Forced Marriage Unit is a joint initiative between the Foreign and Commonwealth Office and Home Office.
Lesbian, Gay, Bisexual and Transgender domestic violence services
Broken Rainbow - National Lesbian, Gay, Bisexual and Transgender Domestic Violence Helpline
Telephone number: 0300 999 5428
Email address: mail@broken-rainbow.org.uk
Web address: www.broken-rainbow.org.uk
Postal address: n/a
Opening hours: Monday 14:00 -20:00
Wednesday 10:00 -13:00
Thursday 14:00 -20:00
Who is it for: Lesbian, Gay, Bisexual and Transgender (LGBT) people who are experiencing domestic abuse.
Broken Rainbow is a UK LGBT domestic abuse helpline. It provides advice, support and referral services to LGBT people experiencing homophobic, transphobic and same sex domestic violence.
Broken Rainbow also offer information, advice and training to people who are responsible for domestic violence policy and practice in mainstream and specialist organisations, or who are otherwise involved with the survivors and perpetrators of those suffering from domestic violence, with a view to increasing the physical safety and mental well-being of LGBT people who experience such violence or abuse.
GALOP
Telephone number: 0207 704 2040
Email address: info@galop.org.uk
Web address: www.galop.org.uk
Postal address: 2G Leroy House, London, N1 3QP
Opening hours: Monday to Friday 09:00 -17:00
Who is it for: LGBT people who are experiencing or are concerned about hate crime.
Galop challenges homophobic and transphobic hate crime and provides advice and advocacy to LGBT people experiencing hate crime.
London Lesbian and Gay Switchboard
Telephone number: 0207 837 7324
Email address: admin@llgs.org.uk
Web address: www.llgs.org.uk
Postal address: PO Box 7324, London, N1 9QS
Opening hours: Monday to Sunday 10:00 -23:00
Who is it for: LGBT people who are experiencing or are concerned about hate crime.
London Lesbian and Gay Switchboard (LLGS) provides an information, support and referral service for lesbians, gay men, bisexual, trans people and anyone who needs to consider issues around their sexuality.
The helpline operates from 10am to 11pm, seven days a week.
Stonewall Housing
Telephone number: 0207 359 5767
Email address: info@stonewallhousing.org
Web address: www.stonewallhousing.org
Postal address: 2A Leroy House, 436 Essex Road, London, N1 3QP
Opening hours: Monday to Friday 09:00 -17:30
Who is it for: LGBT people who are experiencing or are concerned about hate crime.
Stonewall Housing provides supported housing, advice and advocacy for the lesbian, gay, bisexual and transgender communities in London.
PACE
Telephone number: 0808 1807 223
Email address: pacehelpline@pacehealth.org.uk
Web address: www.pacehealth.org.uk
Postal address: 34 Hartham Road, London, N7 9JL
Opening hours: Monday to Friday 09:00 -17:00
Who is it for: LGBT people who are experiencing or are concerned about hate crime.
PACE is London's leading charity promoting the mental health and emotional wellbeing of the lesbian, gay, bisexual and transgender community.
Male victim domestic violence services
Men's Advice Line (MALE)
Telephone number: 0808 801 0327
Email address: info@mensadviceline.org.uk
Web address: www.mensadviceline.org.uk
Postal address: 1st Floor Downstream Building, 1 London Bridge, London,
SE1 9BG
Opening hours: Monday to Friday 10:00-13:00 and 14:00 -17:00
Who is it for: Men who are experiencing violence from their partners or ex-partners. The Men's Advice Line also takes calls from professionals from both the statutory and voluntary sectors.
The Men's Advice Line is a confidential helpline for all men experiencing domestic violence by a current or ex-partner. The helpline provides emotional support, practical advice and can inform men of specialist services that can give advice on legal, housing, child contact, mental health and other issues.
Services for perpetrators of domestic violence
Respect Phoneline
Telephone number: 0845 122 8609
Email address: info@respectphoneline.org.uk
Web address: www.respectphoneline.org.uk
Postal address: 1st Floor Downstream Building, 1 London Bridge, SE1 9BG
Opening hours: Monday to Friday 10:00 -13:00 and 14:00 -17:00
Who is it for: Individuals who are concerned about their violence and abuse towards a current or an (ex) partner.
Respect also takes calls from professionals from both the statutory and voluntary sectors.
Information and advice line for anyone concerned about their violence and abuse towards an (ex) partner and they want help to change their behaviour.
The helpline also accept calls from frontline workers in voluntary or statutory agencies who work with individuals or families where one partner is abusive to another. The helpline offers advice on how best to deal with the abusive partners, information about behaviour-change programmes and a variety of resources and publicity materials.
Domestic Violence Intervention Project (DVIP)
Telephone number: 0207 633 9181
Email address: info@dvip.org
Web address: www.dvip.org
Postal address: 3rd Floor Devonshire House, 164-168 Westminster Bridge Road, London, SW1 7RW
Opening hours: Monday to Friday 10:00 -17:00
Who is it for: Men who are concerned about their violence and abuse towards a current or an (ex) partner and wish to engage in the prevention programme.
DVIP offers a domestic violence prevention programme for men who have been violent and abusive towards a partner or ex-partner. They also run a women's support service, which is automatically offered to ex-partners on referral to DVIP. They can also provide an interpreter on request.
Lambeth Police
Lambeth Police Community Safety Unit (Domestic Violence Team)
Telephone number: 020 8649 2138 In an emergency dial 999
Email address: LX-CSU@met.police.uk
Web address: www.met.police.uk
Postal address: Brixton Police Station,367 Brixton Rd, Brixton, London, SW9 7DD
Opening hours: Monday to Friday 08:00 -22:00
Who is it for: Victims of domestic violence, racist and homophobic crime.
The CSU work specifically with victims of hate crime which includes domestic violence, racist and homophobic related crime.
Lambeth Police LGBT Liaison
Telephone number: 0208 649 2425 In an emergency dial 999
Email address: LX-LGBT@met.police.uk
Web address: www.met.police.uk
Postal address: 49-51 Kennington Road, London, SE1 7QA
Opening hours: 24-7 Answerphone is available
Who is it for: LGBT individuals who are experiencing or are concerned about hate crime.
The LGBT liasion team provide a single point of contact for lesbian, gay, bisexual and transgendered people and Lambeth police with regard to any policing matter, whether or not they have been a victim or witness of crime.
General advice and support
Brook London
Telephone number: 0207 787 5000
Email address: counselling@brooklondon.org
Web address: www.brook.org.uk
Postal address: 374 Brixton Road, London, SW9 7AW
Opening hours: Monday to Friday 13:00 -18:00, Saturday 13:00 -15:30
Who is it for: Counselling services are available to those under 25.
Specialist sexual health service for young people under 25. In addition to providing help around contraception, pregnancy and sexual infections we have a counselling service available for any issues affecting young people's lives, problems at home, school, in relationships, bullying, pressure etc. The counselling service can be a one-off session or once a week for up to 12.
Refugee Council
Telephone number: 0207 346 6700
Email address: info@refugeecouncil.org.uk
Web address: www.refugeecouncil.org.uk
Postal address: 240-250 Ferndale Road, Brixton, London, SW9 8BB
Opening hours: Monday to Friday 09:00 -17:00
Who is it for: Asylum seekers and refugees who require support or advice on immigration issues.
Gives practical advice and promotes refugees rights in the UK and abroad. Provides vocational training courses, English as a second language, support and orientation into UK work culture and job search methods, employment preparation courses, advice and guidance.
Women's Resource Centre
Telephone number: 0207 324 3030
Email address: reception@wrc.org.uk
Web address: www.wrc.org.uk
Postal address: Ground Floor East, 33-41 Dallington St, London, EC1V 0BB
Opening hours: Monday to Friday 09:00 -17:30
Who is it for: Organisations which provide support services to women, and who wish to develop training or information issues.
The Women's Resource Centre (WRC) is a charity which supports women's organisations to be more effective and sustainable. WRC provides training, information, resources and one-to-one support on a range of organisational development issues.
Brixton Advice Centre
Telephone number: 0207 733 7554
Email address: info@brixtonadvice.org.uk
Web address: www.brixtonadvice.org.uk
Postal address: 167 Railton Road, London, SE24 OLU
Opening hours: Monday to Thursday 10:00 -12:15
Who is it for: Lambeth residents seeking advice on welfare benefits.
Advice service offering independent, confidential advice to residents of Lambeth.
Lambeth and Merton Citizens Advice Bureau
Telephone number: 0208 715 0707
Email address: advice@mertoncab.org.uk
Web address: www.mertoncab.org.uk
Postal address: 7 Crown Parade, Crown Lane, Morden, SM4 5DA
Opening hours: Drop in service on Monday and Thursday 10:00 -14:00
Wednesday 17:30 -19:00 for full time employed and carers only.
Who is it for: Lambeth residents seeking advice on welfare benefits.
A free impartial, confidential advice service for residents of Lambeth or people who have a connection to Lambeth. Services are available in English, Spanish, Polish, Italian, Somali and Portugese.
Action on Elder Abuse
Telephone number: 0808 808 8141
Email address: enquiries@elderabuse.org.uk
Web address: www.elderabuse.org.uk
Postal address: PO Box 60001, Streatham, SW16 9BY
Opening hours: Monday to Friday 10:00 -16:30
Who is it for: Individuals who are concerned about the welfare of an elderly person.
Action on Elder Abuse (AEA) work to protect and prevent abuse of vulnerable older adults. They run the only UK elder abuse helpline and can provide training in elder abuse awareness. They can provide advice in English and Welsh and have a language line.
South London Family Centre
Telephone number: 0207 840 9020
Email address: southlondonfamily@yahoo.co.uk
Web address: www.southlondonfamilycentre.org.uk
Postal address: 1 Othello Close, Kennington, London, SE11 4RE
Opening hours: Monday to Friday 10:00 -17:00
Who is it for: Open to those interested in family based mediation.
Provides a range of family centred mediation, counselling and child contact services that respond to the needs of people in multiethnic and culturally diverse communities.
St Michael's Fellowship
Telephone number: 0208 835 9570
Email address: admin@stmichaelsfellowship.org.uk
Web address: www.stmichaelsfellowship.org.uk
Postal address: 136 Streatham High Road, London, SW16 1BW
Opening hours: Monday to Friday 09:00 -17:00
Who is it for: Services are available for males under 25 and females under 19 years old.
St. Michael's provides accommodation, help and training in residential centres in the boroughs of Lambeth and Wandsworth for families where children are at risk or where there is other emotional, mental or physical hardship.
Imagine Community Project
Telephone number: 0208 671 3132 extension 226
Email address: imagine@high-trees.org
Web address: www.imagine-tulsehill.org.uk
Postal address: St Martin's Library Centre, 220 Upper Tulse Hill, SW2 2NS
Opening hours: Tuesday to Thursday 09:00 -14:00
Who is it for: Organisations who are working in the domestic abuse field.
Imagine Community Project was set up by Holy Trinity Church, and works with local people and projects. They support Domestic Violence Forum members and projects by providing food and clothing for domestic violence centres, refuges and groups. They also publicise and promote services.
Age Concern Lambeth
Telephone number: 0207 733 0528
Email address: admin@aclambeth.org.uk
Web address: www.ageconcernlambeth.org.uk
Postal address: 3rd Floor, Lambeth Accord, 336 Brixton Road, London, SW9 7AA
Opening hours: Monday to Friday 09:00 -17:00
Who is it for: Elderly adults who are interested in support services.
Age Concern Lambeth's mission is to support and work with older people to achieve a full and enjoyable quality of life. They can provide advice in English, Spanish, French, Yoruba and Gujarati.
NSPCC Child Protection Helpline
Telephone number: 0808 800 5000
Email address: help@nspcc.org.uk
Web address: www.nspcc.org.uk
Postal address: n/a
Opening hours: 24 hours, 7 days a week
Who is it for: Open to adults or children who are concerned for the welfare of a child.
The NSPCC child protection helpline offers advice and support to anyone concerned about the welfare of a child. Helpline is open 24 hours a day, 7 days a week. Calls are dealt with by helpline counsellors, who are all trained child protection officers. Helpline services are available in English, Welsh and Asian languages.
Counselling Directory
Telephone number: 0844 8030 240
Email address: info@counselling-directory.org.uk
Web address: www.counselling-directory.org.uk
Postal address: Counselling Directory, Manor Coach House, Church Hill, Aldershot, Hampshire GU12 4RQ
Opening hours: N/A
Who is it for: The website is free to use by any member of the public.
Search the site of full profiles to be connected with a professional counsellor or psychotherapist. Counselling Directory only lists qualified/registered counsellors and psychotherapists. Every member must supply copies of their qualifications and insurance cover or must be registered with a recognised professional body.
Samaritans
Telephone number: 0845 790 9090
Email address: jo@samaritans.org
Web address: www.samaritans.org
Postal address: 46 Marshall Street, London, W1F 9BF
Opening hours: Monday to Sunday 09:00 -21:00
Who is it for: Any individual who wishes to discuss any problems or causes for concern.
Samaritans provides confidential non-judgemental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those which could lead to suicide.