Telephone numbers and opening hours of helplines that you can call to get tailored advice and support.
The National Domestic Violence Helpline
The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women's Aid and Refuge is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.
0808 2000 247.
Rights of Women
Family law advice line open on Mondays from 11am to 1pm, Tuesdays and Wednesdays from 2pm to 4pm and 7pm to 9pm, Thursdays from 7pm to 9pm and Fridays from midday to 2pm.
020 7251 6577,
National Centre for Domestic Violence
Helpline for providing support applying for an injunction.
0844 8044 999,
Forced Marriage Unit
Helpline for people who are worried they might be forced into marriage or are worried about a friend or relative.
020 7008 0151,
National LGBT Domestic Violence Helpline
Helpline providing specialist confidential support to Lesbian, Gay, Bisexual and Trans (LGBT) communities, their family and friends, and agencies supporting them.
0300 999 5428,
Men's Advice Line
A confidential helpline for any man experiencing domestic violence and abuse from a partner (or ex-partner), open Monday to Friday 10am to 1pm and 2pm to 5pm.
0808 801 0327,
Confidential helpline offering advice, information and support to help you stop being violent and abusive to your partner.
0808 802 4040.
24 hour helpline for victims of trafficking in need of assistance, or if you are a nominated First Responder.
0300 303 8151.
Helpline for people who have been raped or sexually assaulted, open midday to 2.30pm and 7 to 9.30pm.
0808 802 9999.
National Stalking Helpline
Helpline that provides guidance and information to anybody who is currently or has previously been affected by harassment or stalking.
0808 802 0300.
Helpline if you are worried about a child or would like information on abuse, positive parenting or child safety.
0808 800 5000.
VAWG is both a form of discrimination and a violation of human rights. It is both a cause and consequence of gender inequality in society. The United Nations (UN) defines VAWG as "any act of gender-based violence that is directed at a woman because she is a woman, or acts of violence which are suffered disproportionally by women".
The vast majority of gender based violence is perpetrated by men against women and girls. VAWG brings together eight strands of policy under one umbrella:
- domestic violence
- sexual violence
- trafficking for sexual exploitation
- female genital mutilation
- forced marriage
- crimes said to be committed in the name of 'honour'.
Domestic violence is defined by the Home Office as 'any incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse between those aged 16 or over who are or have been intimate partners or family members regardless of gender or sexuality. This can encompass, but is not limited to, the following types of abuse: psychological, physical, sexual, financial and/or emotional.'
Domestic violence is physical, sexual, psychological or financial abuse within an intimate or family-type relationship. This can include forced marriage and so-called 'honour crimes'. Domestic violence can happen to anyone, regardless of social background, age, gender, religion, sexuality or ethnicity.
Sexual violence including rape - sexual contact without the consent of the woman/girl. Perpetrators range from total strangers to relatives and intimate partners, but most are known in some way. It can happen anywhere - in the family/household, workplace, public spaces, social settings, during war/conflict situations.
Stalking - repeated (that is on at least two occasions) harassment causing fear, alarm or distress. It can include threatening phone calls, texts or letters, damaging property, spying on and following the victim.
Prostitution and trafficking for sexual exploitation - women and girls are forced, coerced or deceived to enter into prostitution and/or to keep them there. Trafficking involves the recruitment, transportation and exploitation of women and children for the purposes of prostitution and domestic servitude across international borders and within countries ('internal trafficking').
Female genital mutilation/cutting - involves the complete or partial removal or alteration of external genitalia for non-medical reasons. It is mostly carried out on young girls at some time between infancy and the age of 15. Unlike male circumcision, which is legal in many countries, it is now illegal across much of the globe, and its extensive harmful health consequences are widely recognised.
Forced marriage - a marriage conducted without valid consent of one or both parties, where duress is a factor.
'Honour' based violence - violence committed to protect or defend the 'honour' of a family and/or community. Women, especially young women, are the most common targets, often where they have acted outside community boundaries of perceived acceptable feminine/sexual behaviour. In extreme cases the woman may be killed.
In an emergency call the police on 999
If you are ready to seek help, you can contact Lambeth Violence Against Women and Girls hub – The Gaia Centre (run by Refuge).
Telephone: 020 7733 8724
Opening hours: 8am - 6pm (with additional out-of-hours on-call service provided via the same contact number)
The Gaia Centre provides one-to-one confidential and bespoke support services for females aged 14+ and males aged 16+ who live in Lambeth and who have experienced or who may be at risk of gender based violence, including: domestic, sexual, financial and emotional abuse, stalking, prostitution, female genital mutilation, forced marriage, 'honour' based violence and trafficking.
- Independent Gender Violence Advocacy for those at high risk of homicide/ serious harm
- Community Outreach Workers
- Peer support scheme
- Volunteer opportunities
- Early intervention scheme to reach out to and support 14-16 year-old girls
- Group support sessions
- Sanctuary scheme (to support survivors to stay safe at home and avoid homelessness)
The service is free and staffed by female members of staff only. Children are welcome.
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As you browse the web, your browser remembers lots of information for you: sites you've visited, files you've downloaded, and more. Private Browsing allows you to browse the Internet without saving any information about which sites and pages you have visited.
Click on the below link for your browser to learn how to privately browse.
- Internet Explorer (version 8 and above)
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I haven't used private browsing - what do I do?
Deleting your internet usage history
You can delete all of the history of your browsing, or just the pages you want to remove. It may be less noticeable if you only remove selected pages.
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To delete individual cookies find your cookies file by searching for cookie using the find or search option in Windows or Finder on a Mac. The file will be called Cookies or cookies.txt in Windows and cookies.txt or magiccookie on a Mac. You can then open the file and delete any cookies you want to remove.
If you receive abusive emails you should save them or print them out and keep them as evidence. If you want to hide emails you have sent or received, go to your sent items folder and delete the email, then delete it from your deleted items. Remember that if you started an email and didn’t send it, it will be stored in your drafts folder.
If someone replies to your email, the text of your email may be at the bottom of the email you receive. To remove it scroll down and delete all of the text below their response and delete it then save the email.
General computer safety
This information may not completely hide your tracks. Many browser types have features that display recently visited sites. The safest way to find information on the Internet could be at a local library, a friend's house or at work.