Hearing impairments take many different forms.  People can be born deaf or develop a hearing impairment for a variety of reasons. Whatever your type of hearing impairment, there may be devices and support available to help you stay independent and connected.

Check your hearing

You can check your hearing for free using the Action on Hearing Loss online hearing check or automated telephone service (0844 800 3838). 

You can also ask your GP (family doctor) for a hearing examination. Your doctor may decide to refer you on to a specialist NHS service for further tests – this may be an ear, nose and throat (ENT) department, audiology department or hearing clinic. They will be able to tell you the specifics of your hearing impairment and whether it is permanent. 

The specialist service or your doctor will also be able to advise whether a hearing aid might be suitable for you and help you access one. You can find more information on the NHS Choices website.

High street opticians such as Boots and Specsavers may also offer free hearing aids checks for those aged over 60.

Contact us using BSL sign language

We have partnered with interpreting service SignLive, so you can contact us using British Sign Language (BSL). This service will connect you to an online professional BSL interpreter and you can tell them you are calling Lambeth council. You can do this from your mobile phone or other device. This is a free service which you can use to contact Lambeth council without signing up for any of SignLive's paid services.

There are several ways you can register for SignLive:

Watch a BSL sign language video about SignLive

Lambeth council (using SignLive to contact us) from SignLive on Vimeo.

Equipment to help you live as independently as possible

If you are eligible for support, we can provide equipment free of charge.

The type of equipment you can get depends on your eligibility and individual needs but may include:

  • a baby alarm or wrist receiver that has been specially adapted to alert deaf parents of their baby crying
  • a flashing light for a doorbell and/or telephone
  • a textphone
  • a vibrating pad which is linked to a smoke alarm
  • an amplified telephone

Contact Adult Social Care on 020 7926 5555 or email adultsocialcare@lambeth.gov.uk.

Local services

The Royal Association for Deaf People (RAD)

RAD provides a weekly advice surgery for deaf and hearing impaired people in Lambeth every Wednesday from 10am to 4pm.

The service is delivered by a fully trained RAD adviser who can give advice, information, guidance and support on a wide range of issues including:

  • welfare benefits
  • debt
  • employment
  • dealing with correspondence

The surgery takes place at We are 336, 336 Brixton Road, SW9 7AA.

It is best to make an appointment if you want to see the adviser.

To make an appointment:

Lambeth Deaf Group

A self organised group for deaf British Sign Language users in Lambeth.

The group meets on the last Thursday of each month at Clapham Library.

To find out more about the group message 07860 181 330 by text or on WhatsApp or IMO.

Clapham Deaf Club

A social club for deaf people every Wednesday from 7pm to 11pm in Clapham North.

Find out more about Clapham Deaf Club.

London Fire Brigade

London Fire Brigade offer free home fire safety visits and can fit flashing smoke detectors for you.

To book a fire safety visit: