Details of what information we gather for counter fraud purposes and what your rights are.

Controller DPO

Our controller Data Protection Officer (DPO) is the Head of Information Governance.

Contact the Data Protection Officer.

Information we collect

In order to carry out the investigations the Counter Fraud Team may collect a wide variety of information from a wide variety of sources.

This includes information such as:

  • Name
  • Address
  • Date of birth
  • Telephone numbers
  • Email addresses
  • Financial information
  • Mortgage information
  • Documentary evidence provided in order to access services

Please note, this list is not exhaustive.


Information is collected in order to assist with the investigation of civil, criminal and disciplinary offences


  • Other local agencies
  • Police
  • Government agencies
  • Where information is requested under relevant legislation


You have the right to access, rectify and delete personal information, in addition to other rights as explained in the full version of our privacy notice.

You have the right to contact us with a complaint if you’re unhappy with the way your personal data has been used.

We are committed to resolving complaints about our collection or use of personal information.

You also have the right to lodge a complaint with the ICO if this issue is not resolved. You may at any time control access to and use of your personal information by contacting the Controller DPO.

Such control will include the ability to see what information we hold and to opt out of any use of your personal information and to prevent disclosure to any third party except as required by law or the order of a court of proper jurisdiction.

Additional Information

View the full version of our privacy notice.