If you've received a decision about your claim for Housing Benefit and, or Council Tax Support and think it's wrong, you can ask us to look at it again.

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Who can use this service

Anyone who has received a decision about Housing Benefit and, or Council Tax Support and think it's wrong can appeal.

What you need to know...

The options open to you are:

  • ask us for the decision to be looked at again
  • ask for a statement of reasons
  • appeal to an independent tribunal administered by the Tribunals Service.

If you want us to look at the decision again or if you want to appeal against it, you must do so in writing within one month of the date on the decision letter.

Next Steps

For further advice on appealing against a decision contact your local Citizen's Advice Bureau.