Do it online (external site)
This action takes place on the Food Standards Agency website.
What you need to know...
Each business in the borough is given a rating following an inspection by a food safety officer. This is based on how well the business is meeting the requirements of food hygiene law at that time. In particular:
- how hygienically the food is handled – safe food preparation, cooking, re-heating, cooling and storage
- the condition of the structure of the premises – cleanliness, repair, layout, lighting, ventilation and other facilities
- how food safety is managed and documented –
The rating reflects the conditions found at the time of the last inspection and does not reflect the quality of food or the standards of service the business provides.
A business is given one of these six ratings:
5 - Very good
4 - Good
3 - Generally satisfactory
2 - Improvement necessary
1 - Major improvement necessary
0 - Urgent improvement necessary
All businesses should be able achieve the top rating of 5.
Where a business does not achieve the top rating, the food safety officer will explain to the person that owns or manages the business what improvements are needed.
As the food business operator of the establishment you have a right to request a food hygiene revisit for the purposes of re-rating if you have taken action to rectify the non-compliances identified at the time of inspection.
You must provide details of the improvements made with your request, including supporting evidence where appropriate.
If the local authority considers that you have provided sufficient evidence that the required improvements have been made, and provided that a three month ‘stand still’ period has passed since the statutory inspection, the local authority will make an unannounced visit. This will take place within three months of the end of the three month ‘stand still’ period or within three months of the request if this made after the ‘stand still’ period.
The local authority officer will give you a ‘new’ food hygiene rating based on the level of compliance that is found at the time of the re-visit - you should be aware that your rating could go up, down or remain the same.
To make a request for a revisit, please use the form below and return it to the food safety officer from your local authority – contact details are provided with the written notification of your food hygiene rating.
Find out how to request a food hygiene rating revisit