Do it online (external site)
This action takes place on the Food Standards Agency website.
What you need to know...
Each business in the borough is given a rating following an inspection by a food safety officer. This is based on how well the business is meeting the requirements of food hygiene law at that time. In particular:
- how hygienically the food is handled – safe food preparation, cooking, re-heating, cooling and storage
- the condition of the structure of the premises – cleanliness, repair, layout, lighting, ventilation and other facilities
- how food safety is managed and documented – using a system such as Safer food, better business or Safe Catering.
The rating reflects the conditions found at the time of the last inspection and does not reflect the quality of food or the standards of service the business provides.
A business is given one of these six ratings:
5 - Very good
4 - Good
3 - Generally satisfactory
2 - Improvement necessary
1 - Major improvement necessary
0 - Urgent improvement necessary
All businesses should be able achieve the top rating of 5.
Where a business does not achieve the top rating, the food safety officer will explain to the person that owns or manages the business what improvements are needed.
If you are a food business operator, you have a right to request a food hygiene rating revisit if you have taken action to improve issues found during the inspection.
Find out how to request a food hygiene rating revisit