These promises, give looked after children and young people the guarantee that we will provide consistent support to improve their life chances and quality of life.

Staying safe and feeling supported

When it comes to your safety and supporting you, we promise:

  • to help you be safe and feel safe
  • to give careful thought to where you live so that you live in a home that feels like a home and live with a carer that really cares.
  • you will have a social worker who is there for you and will try to make sure they don't change too often.
  • get involved, make a difference, Have your say
  • you will have a say, be listened to and treated with respect
  • to only make promises we can keep
  • we will provide you with information about what's happening with your care.

Get involved, make a difference and have your say

To help you get involved, make a difference and have your say, we promise:

  • you will have a say, be listened to and treated with respect
  • to only make promises we can keep
  • we will provide you with information about what's happening with your care.

Your happiness and wellbeing

When it comes to your happiness and wellbeing, we promise:

  • listen if you are unhappy and to let you know how you can speak to an advocate
  • help you stay healthy and well and go to a doctor, dentist, optician or other professional for help when you need to
  • help you keep in contact with your family, friends, and people and places that matter to you
  • help you keep photos and memories about important people in your life and places you have been
  • help you feel proud and strong with your own culture, language and religion
  • encourage you to take part in family traditions and learn about and be involved with cultural and religious groups that are important to you.
  • give you extra help if you have a disability or additional needs and to support you to have your say and tell us what you need.

Enjoy and achieve

We want you to enjoy life and achieve, so we promise to:

  • make sure your are provided with the best possible education and training and get extra help when you need it
  • help you get involved in leisure and cultural activities that you enjoy and to have fun.

Support for your future

When it comes to your future, we promise to:

  • celebrate your achievements with you
  • support you to develop life skills and grow up to become the best you can
  • help you prepare to leave care and support you after you leave care so you have the best opportunities for your future.