Recognising that you are being abused is an important step. Firstly remember that you are not alone and that there is support out there to help you stay safe.

Do it by phone

The Gaia Centre: 020 7733 8724

Opening hours: 8am to 6pm (with additional out-of-hours on-call service provided via the same contact number).

Who can use this service

In an emergency call the police on 999

If you are ready to seek help, you can contact Lambeth Violence Against Women and Girls hub – The Gaia Centre (run by Refuge)

The Gaia Centre provides confidential, non-judgemental and independent support services for those living in the London borough of Lambeth who are experiencing gender-based violence. Our services support women and girls aged 13 and over and men aged 16 or over – including those who are lesbian, gay, bisexual, or are unsure of their sexuality. The Gaia Centre also supports transgender clients who identify as male, female, as another gender, or are questioning their gender identity.

Who can access support from the Gaia Centre?

Anyone living in Lambeth who has experienced or is at risk of gender-based violence and is one of the following:

  • Women and girls aged over 13
  • Men aged 16 or older
  • Young people of all genders from the age of 11 who have witnessed or experiences domestic violence
  • Transgender and identifies as male, female, as another gender, or is questioning their gender identity

Our services are available to the above clients and their children. We provide support tailored to your individual needs.

What support is available from the Gaia Centre?

Everyone’s needs are unique and we will work with you to create a support plan that helps keep you safe. For example you may need to:

  • Talk to someone who understands what you are going through
  • Receive support with contacting the police
  • Move away from the area
  • Access a refuge
  • Stay at home but want to find out how you can keep safe
  • Receive support if you are considering going to court
  • Access legal advice
  • Manage your financial situation
  • Find out about support networks in your community
  • Get specialist support for your children

What services are available from the Gaia Centre?

  • One-to-one confidential, non-judgmental, independent support
  • A specialist independent gender-based violence advocacy (IGVA) team to support you if you are at risk of serious harm
  • A specialist service for 13-17 year-old girls
  • A sanctuary scheme to help you remain in your home safely
  • Group support
  • A peer support scheme to help break your isolation; to help build social networks and to support you while you regain control of your life
  • Volunteering opportunities

The service is free and staffed by female members of staff only. Children are welcome.

What you need to know...

There are numbers for national helplines and links to useful websites on the helplines page.