New Resident Engagement structures

In July 2017 the council agreed to change the formal resident engagement structures. Area boards have replaced area housing and leasehold forums and Assemblies have replaced Tenants and Leasehold Council. In autumn 2018 Just Housing Group was commissioned to carry out an independent review and this was completed in Spring 2019.

Download the engagement review report

Area boards

Area boards have nominations from Tenants and Residents Associations as well as other interested residents and will concentrate on service improvements and monitoring the performance of the area housing office and its contractors.

If you are interested in finding out more about the new structures or the review contact

Download the new resident engagement structure

In the meantime, you can influence housing services by joining the Lambeth 500+.  


Resident Assembly

The annual Residents Assembly was held on 19 January 2019. Eighty one residents attended and had presentations on fire safety, the review of resident engagement structures and workshops on re-procurement and communal repairs. The evaluation report is available here 2019 Resident Assembly feedback report

Major works assembly

A major works assembly was held on 10 September 2018. Residents were asked to email their queries on major works which were then presented to the 48 residents who attended.

View updated responses to the questions asked.

Please view the service improvement plans

Tenant assembly

A tenant assembly was held on 31 October 2018. Sixty-three tenants attended to consider the rent setting proposals for 2019-20 as well as receive a presentation on how residents are being helped with Universal Credit.

View the 2018 rent setting queries.

Resident Panels

As part of the Resident Engagement structure we have panels on topics that are of particular interest to residents and the council.

We currently have three panels on contract re-procurement, fire safety, and anti social behavior with a street property panel in development. If you are interested in any of these areas and would like to be on a resident panel, please email

Task and finish groups

Communal repairs

The final report was published in July 2019. The Council is drafting an action plan to address the 21 recommendations and progress will be monitored on a quarterly basis by the residents Co-ordinating Committee.

Area Board Packs 2019/20

Current financial year documents available below and older documents can be requested by emailing

Central Area Board Packs

North Area Board Packs

South Area Board Packs