Lambeth have partnered with Crystal Insurance to offer our residents flexible, affordable home contents insurance with no excess to pay in the event of a claim.

Are you protected?

Everyone at some time or another may suffer a disaster such as fire, flooding, burst pipes, theft or vandalism, which could damage the contents of your home. While it is sensible to take precautions to prevent catastrophes from happening, they are sometimes unavoidable. It can be very expensive if you have to replace furniture, clothing, carpets and electrical equipment.

All tenants and leaseholders are responsible for insuring their contents against damages like these. Lambeth Council strongly advises all tenants and leaseholders to take out home insurance in some form.

You can do this by making your own private arrangements, or you can join the Crystal Insurance Scheme. This scheme is arranged in conjunction with Thistle Tenant Risks and can help our tenants and residents obtain home contents insurance easily and at a price that is affordable. The scheme also allows tenants and leaseholders to extend their policy.

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What is covered by the scheme?

Most of your household goods and contents including pedal cycles and computer equipment are insured when in your home. They are covered against loss or damage caused by specific events such as theft, fire and flood. Tenants and leaseholders have the option to increase their cover to include Extended Accidental Damage, Personal Effects, Wheelchairs, Hearing Aids and the structure of Garages, Sheds & Greenhouses depending on their individual needs. Full details are available on request.

How do you pay?

You can pay your premiums by one of the following methods:

  • Fortnightly or monthly by using a Swipe Card at any Post Office or Pay Zone outlet.
  • Monthly by Direct Debit.
  • Annually by credit/debit card, cheque or postal order made payable to Crystal Insurance Scheme.

How much does it cost?

Who can apply?

The scheme is arranged with Allianz Insurance plc and all Lambeth Council tenants and leaseholders are eligible to apply.

How you can apply for home insurance?

For more information on this scheme, visit the Crystal Insurance website, or call Crystal on 0345 450 7286.

The council are not responsible for your belongings or for any improvements you have made to a property in the event of loss or damage. We strongly recommend all our tenants to take out their own home contents insurance to protect themselves and their belongings.

The Crystal Insurance Scheme is a product name arranged and administered by Thistle Tenant Risks a trading style of Thistle Insurance Services Limited. Thistle Insurance Services Limited is authorised and regulated by the Financial Conduct Authority FRN 310419. Lloyd’s Broker. Registered in England under No. 00338645. Registered office: Rossington's Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW