You can pay your day to day service charges annually or monthly.

Your day to day service charge payments are due on:

  • 1 April if you choose to pay annually
  • the first day of each month if you choose to pay monthly.

Pay online

Pay your service charge 24 hours a day, seven days a week using our online form.

Pay your service charge online

Text to find out your balance

You can now find your balance by texting 0780 000 6116.

  • Homeowners - Text BAL & your invoice number
  • Tenants - Text BAL & your account number

Your mobile number must be held against your property record to use the text service.

Pay by standing order

You can pay your service charge by standing order through your bank.

You should fill in, sign and send the form to your bank with instructions that payment reaches your service charge account by the first day of each month.

If you have online or telephone banking, or your bank has provided a blank standing order form, you can set up a standing order using the following details:

Bank to receive payment: NatWest Bank, Head Office, Collection Account
Account to be credited: London Borough of Lambeth
Sort Code: 57-64-69
Account no: 00000000

You must quote your nine-digit service charge invoice number as a reference to ensure your payment is credited to your account.

Pay by phone

You can pay over the phone with your credit or debit card by calling the:

  • Collections Team on 020 7926 6700
  • 24-hour automated payment line on 020 8290 2086 – choose option five

Make sure you make a note of the reference number that you will be given - this will be your receipt.

Pay by cheque

Cheques should be made payable to ‘London Borough of Lambeth’.

Please write your address and nine-digit service charge account number on the back of the cheque.

You should send your cheque to:

Homeownership Services
London Borough of Lambeth
PO Box 734
SO23 5DG

If you need a receipt for postal payments, please send a stamped, self-addressed envelope with your payment. Please do not send cash through the post.