Do it online
Who can use this service
What you need to know...
To request an emergency repair call us on 020 7926 6000, Monday to Friday 8am to 8pm and Saturday 8am to 1pm.
To report emergencies outside our working hours and bank holidays, call us on 020 7926 6666.
A repair is an emergency if it could cause serious health and safety problems or severe damage to your home if not fixed or made safe.
An emergency repair typically includes:
- lift breakdown
- total loss of electrical power to a block
- total loss of main water supply to a block.