This toolkit is intended to be used by councillors and council officers to help them engage with citizens more effectively than when using traditional engagement methods. However citizens and people who do not work directly for the council should also find it useful as a way of identifying key people in the council and the borough to work with and to use the tools and advice given. The Toolkit is the main output of a Cabinet Review into Community Engagement in Lambeth. The report of the review is also available below.

There will be accompanying workshops and training materials that will be available to everyone. In the meantime please contact for more information.

The whole toolkit is available to download from the box below.

Some sections, mainly appendices are also available to download separately.

Susan Sheehan, Community Engagement Lead