Please note that during the current Coronavirus pandemic we are operating a reduced service and will only be visiting properties where there is an imminent risk to health or safety, i.e. where the risk posed by the issues is greater than the potential for spreading coronavirus.

Examples include:

  • Sewage in someone’s home
  • Structural collapse
  • Falling building elements, e.g. glass, failing walls, etc.
  • Pests that can spread disease
  • Imminent risk of fire
  • Electrocution
  • Carbon Monoxide leaks

In all other cases officers will try and assist you using phone and email. Officers may also need to be redeployed to help deal with the response to Covid-19. This means it will take longer to deal with your request than usual. Thank you for your patience.