You can pay your day to day service charges annually or monthly.

Your day to day service charge payments are due on:

  • 1 April if you choose to pay annually
  • the first day of each month if you choose to pay monthly.

If you use your debit card to make a payment there is no charge, however there is a charge of 1.65 per cent if you make a payment by credit card.

Pay online

Pay your service charge 24 hours a day, seven days a week using our online form.

Pay your service charge online

Pay by standing order

You can pay your service charge by standing order through your bank.

You should fill in, sign and send the form to your bank with instructions that payment reaches your service charge account by the first day of each month.

If you have online or telephone banking, or your bank has provided a blank standing order form, you can set up a standing order using the following details:

Bank to receive payment: NatWest Bank, Head Office, Collection Account
Account to be credited: London Borough of Lambeth
Sort Code: 57-64-69
Account no: 00000000

You must quote your nine-digit service charge account number as a reference to ensure your payment is credited to your account.

Pay by phone

You can pay over the phone with your credit or debit card by calling the:

  • Collections Team on 020 7926 6700
  • 24-hour automated payment line on 020 8290 2086 – choose option five

Make sure you make a note of the reference number that you will be given - this will be your receipt.

Pay by swipe card

If you cannot pay in any of these ways, you should contact your housing office or contact Home ownership services on 020 7926 6700 to order a swipe card.

When you receive your swipe card you can pay your service charge by PayPoint logo presenting your card together with your payment at any Post Office (Post Offices will accept cheques) or high street shop or retailer displaying the PayPoint 'PP' sign.

You will be given a receipt for your payment.

Pay at the cashier's officer

Payments can be made in the cashiers' office at the Brixton Customer Service Centre, Monday to Friday between 9am and 4.15pm.

Pay by cheque

Cheques should be made payable to ‘London Borough of Lambeth’.

Please write your address and nine-digit service charge account number on the back of the cheque.

You should send your cheque to:

Homeownership Services
Lambeth Housing Management
Blue Star House
234-244 Stockwell Road
Brixton
SW9 9SP

If you need a receipt for postal payments, please send a stamped, self-addressed envelope with your payment. Please do not send cash through the post.