Penalty Charge Notices (PCN) are issued either on the street by our Civil Enforcement Officers (CEOs) or by CCTV camera.

PCNs can be issued for breaking both parking and traffic rules, including for driving in a bus lane.

Sections in this guide (click title to view)

1. Ways to pay your PCN

You can pay your Penalty Charge Notice (PCN) online, by telephone, by post or in person at one of our customer centres.


You cannot pay your PCN notice online if:

  • you have received a warrant - you must pay for your warrant directly to the bailiff company
  • your vehicle has been removed


Call our fully automated payment line, 24 hours a day:
0845 331 3310 (option 1). Calls to this number will cost 5p a minute plus any access charges from your service provider.

By post

You can post a cheque or postal order made payable to 'London Borough of Lambeth' with your penalty charge number (the number beginning with 'LH' or 'LJ') written on the reverse to:

Lambeth Parking Services
PO Box 4525
BN13 1XT

In person

Visit one of our customer centres:

Please note you will no longer be able to discuss a parking fine with a member of our team at our Customer Service Centres. This change has been made as all challenges must be made in writing by using our online web form or submitting a challenge by post. You will still be able to drop off a challenge at our customer centres.

2. Enforcement Agents

Payments for any PCN which has been passed to one of our bailiffs must be paid directly to the Enforcement Agents. We are unable to take any payments or discuss your case.

If you have received a warrant please contact the Enforcement Agents immediately. This may avoid you incurring any further costs.

The Enforcement Agents used by Lambeth Parking Services are:

3. PCN charges

Parking PCNs

Penalty Charge Notices (PCNs) are issued on a system of band A and band B roads.
Band A roads are those roads north of the South Circular (A205) and all roads in Controlled Parking Zones (CPZs).
Band B roads are those south of the South Circular that are not in CPZs.

Penalty Charge Notices (PCNs) are charged at a higher and lower rate depending on the seriousness of the offence. The higher charge applies to offences associated with prohibited and dangerous parking, for example, to a motorist who double parks. The lower charge applies to all other offences, for example, to a motorist who overstays in a pay and display bay.

Band Higher charge Lower charge
A roads £130 £80
B roads £110 £60

A discount of 50% applies to the above charges if paid within 14 days.

Moving traffic and bus lanes

Offence Charge
Bus Lane offence £130
Moving traffic offence £130

A discount of 50% applies to the above charges if paid within 14 days.

4. Vehicle removals

Vehicles which are issued with a penalty charge notice (PCN) may be liable to be removed. In some cases this can be immediately.

Our priority is to remove vehicles which are causing obstruction or danger to other road users or pedestrians or denying access to disabled drivers or the emergency services.

Even if your vehicle is not a priority it may still be removed. You should ensure that you move your vehicle immediately after it receives a PCN.

Towed Vehicle Tracing Service (TRACE)

TRACE is a free 24 hours a day helpline service for anyone whose vehicle may have been towed away If you believe your vehicle has been removed by any council, the police or DVLA you can phone TRACE. They will tell you where your vehicle is and the fee you have to pay.

Phone TRACE on 0845 206 8 602

For more information see TRACE - towed vehicle tracing service.

Car pound

Vehicles that we tow away are taken to the car pound at:

South London Vehicle Pound
Benedict Wharf
Hallowfield Way
Telephone: 020 8102 0170 or 020 8102 0171

The nearest tram stop is Belgrave Walk and the nearest underground station is Colliers Wood on the Northern line.

Please note the pound will be closed on Christmas day and New Years day. The pound will also close at 19:00 instead of 23:00 on Friday 24th, Sunday 27th, Monday 28th, and Thursday 31st December.

Opening hours: The pound is open seven days a week, 7am to 6pm. (Normal hours are 7am to 11pm. We recommend you telephone first).

How to pay and retrieve your vehicle
The car pound is the only place where you can pay the removal release fee and any storage charges. The current removal fee is £200.

You must pay the penalty charge notice (PCN ) and removal fee before the vehicle can be released. You will also have to provide proof that you own the vehicle.

The documents you will need are:

  • drivers licence or passport
  • V5 (log book)

and one of the following:

  • insurance full schedule or certificate
  • utility bill
  • rent agreement
  • council tax bill.

You can pay by cash or by credit or debit card (except American Express).

Removal charges

  • Release from car pound: £200
  • Storage charge: £40 per day
  • Disposal fee: £70

If the vehicle is not claimed the council will dispose of it at a cost to you of £70. The council may also take action to recover any unpaid penalty charge, release fee and storage charges.

Appeal against the removal of a vehicle

If your vehicle is removed and you feel it is unfair, you can appeal against it after you have paid the penalty charge and release fees. Appeal a Penalty Charge Notice (PCN) or the removal of your vehicle - guide.