How to change, cancel or replace parking permits.

Sections in this guide (click title to view)

1. Permit types

Our parking permits:

  • Residents (vehicles and motorcycles) - for people who live in Lambeth Controlled Parking Zones (CPZs).
  • Businesses - for businesses based in Lambeth.
  • Doctors - for doctors based at a surgery in Lambeth.
  • Teachers - for teachers who work in a school in Lambeth.
  • Traders - day scratch-card vouchers for tradespeople undertaking work.
  • Blue Badge scheme and Lambeth Disabled Parking Permit (white badge).
  • Visitor Vouchers - scratch-card vouchers for residents who have visitors who need to park.

2. Permit Refunds (cancelling a permit)

If you no longer require your parking permit you may apply for a refund and cancel your permit. The refund amount is calculated on how many full calendar months remain on the permit and will only be paid from the date we receive your permit.

You must return your permit that you wish to be cancelled. Your permit must be sent by recorded delivery as we will not be able to provide a refund if your permit is lost in the post. Please note that no refunds will be given on replacement permits.

Refunds will be given on standard residents' permits, minus an administration fee, except in the case of a replacement permit if the original permit was not returned. Refunds will not be given where the amount owing is the same as or less than the administration fee.

If you need to return a permit, please send it to: Lambeth Parking Services, PO Box 51929, London, SW9 9YR. An administration fee is payable per charge per refund.

If you want to enquire about a permit you have sent to us, please contact us using our online form

Visitor and trader permit refunds

All visitor and trader’s permits are non-refundable. No refund will be given on these types of permits once purchased.

3. Changing a vehicle

If your new vehicle is in a different price band then you will need to pay for a new permit and return the old one to get a refund.

If your new vehicle is in the same price band you will be able to update your vehicle details in the following ways:

Online

  • Complete our online form with your new vehicle details
  • your vehicle details will be verified by our team
  • they will contact you to take a payment of £11 (administrative charge to change your permit)
  • we will issue you a temporary two week permit while you wait for the new permit
  • return your current permit to us in the post via recorded mail
  • please keep a copy of your permit and your recorded delivery reference for your records
  • once we receive your permit, we can then send out your updated permit

Postal

  • return your current permit to us in the post, via recorded mail
  • please keep a copy of your permit and your recorded delivery reference for your records
  • include a copy of your V5C and insurance schedule which is registered at your Lambeth permit address
  • send us a cheque payment of £11 (administrative charge to change your permit)

In Person

  • return your current permit to us at Brixton customer centre
  • bring along a copy of your V5C and insurance schedule which is registered at your Lambeth permit address
  • make payment by credit or debit card for £11 (administrative charge to change your permit)
  • you will receive your updated permit with your new vehicle details over the counter

Note: your new permit will have the same expiry date as your current permit. You will be able to apply for the full range of permit durations once this permit has expired.

If your new vehicle is in a different price band then you will need to pay for a new permit and return the old one to get a refund.

Replacement permits

If you need a replacement of your parking permit, due to it being lost, stolen or damaged you will need to apply online via your online account or in person at a Customer Service Centre. A replacement fee of £11 is chargeable. Once payment has been received, a new permit will automatically be sent out to you if the application is made online.

4. Excluded and permit free properties (Section 106)

Some addresses in Lambeth are not allowed or are limited to a certain number of permits. This is due to planning restrictions on the property. The properties usually affected are “new-build” buildings or buildings which have been renovated or refurbished and are subject to planning permission.

The affected properties will be on the section 106 list. The owner of the property or landlord will be informed of these restrictions and has an obligation to inform you about this permit restriction.

If you apply for a permit at an address which falls under section 106 you will be in violation of our terms and conditions. Your permit may be revoked and you could possibly face prosecution.

5. Parking on council housing estates

Applications are not currently processed online. You will need to visit your local estate office or go to http://housingmanagement.lambeth.gov.uk/parking.

6. Electronic Parking Permits (e-permits)

E-permits are currently issued for Residents Permits only.

An e-permit is an electronic version of a paper permit. An e-permit allows the permit holder to park their vehicle in their designated Controlled Parking Zone without the need to display a physical permit on the windscreen.

For further information regarding e-permits please view our Electronic parking permits guide