Following Lambeth's introduction of LED street lighting the number of faults has considerably reduced. Those that do occur are now more likely to be due to faults in the electrical cable rather than the street light.
For this reason we’ve been working with UK Power Network (UKPN) on launching a self-service website that allows anyone to keep track of a cable fault that is stopping a street light from working.
By zooming in to the map, you can see if a street lighting fault is due to a cable fault. If it is, it details when UKPN expect to repair it. If the fault does not appear on the map please report it via the email link below.
Do it by email
When you contact us, please provide us with as much information as you can, including what the problem is and the number on the column of the light if there is one.
If you report a faulty street light, we will repair it within five working days. Please note that we are not responsible for the lighting on red routes. If the faulty street light is on a red route please report this to Transport for London.
For urgent failures such as a road traffic accident or cables or wires exposed there will be a response within one hour.