Sections in this guide (click title to view)

1. Background

The Westminster Bridge Road regeneration project is the second phase to the recently completed Lower Marsh regeneration scheme (2013) that has been delivered in partnership between us and local partners:

*We Are Waterloo * Waterloo Community Development Group * South Bank Employers Group.

With a working budget of £3.2 million in s106 developer funds and TfL Local Implementation Plan (LIP) funding, the scope area of the scheme encompasses a wide area of Waterloo including:


  • Westminster Bridge Road junction with Addington Street to the junction with Morley Street
  • Lambeth North Junction (where Kennington Road and Westminster Bridge Road intersect)
  • Carlisle Lane
  • Upper Marsh
  • Hercules Road junction with Kennington Road to the junction with Cosser Street.

  • Take a look at the scope area.

2. Public engagement (Nov to Dec 2014)

We commissioned We Are Waterloo to lead on a series of public engagement events for:

  • businesses
  • residents
  • passers-by and visitors
  • other stakeholders in and impacted by the project area.

The aim was to engage with a broad spectrum of local groups and individuals to raise awareness of the project, gauge initial feedback on the concepts and help guide a more informed preliminary design.

We didn’t approach the engagement with any preconceived ideas about what we wanted, rather we used the engagement as a way of identifying what people liked, what they didn’t like and what they would like to see achieved by the project within the scope area.

In late 2014, four public engagement events were held in the area on:

  • 25 November: Baylis Road outside Lambeth North Underground Station
  • 26 November: Adddington Street Roundabout corner of Station Approach
  • 27 November: Outside Morley College on Westminster Bridge Road
  • 4 December: Emma Cons Gardens
alt-text These engagement events were complimented by a number of resident and business group consultation in the area.

People were asked to simply highlight to us what they liked with a green sticker, didn’t like with a red sticker and what they would like to see improved noted on the sticker.

Over the course of the public engagement about 400 people spoke to us about the project.

The key issues that were identified included:

Lambeth North junction

  • poor design and confusing for pedestrians
  • unsafe and a lack of crossing facilities

The junction between Westminster Bridge Road, Upper Marsh, and Carlisle Lane

  • busy, noisy and confusing for pedestrians
  • creates a disconnect with the western side of Waterloo

The tunnels - Westminster Bridge, Carlisle Lane and Upper Marsh

  • negativity to tunnels in regards to their cleanliness, noise, dampness and dinginess
  • people feel unsafe using these pedestrian connections due to poor lighting

Addington Street roundabout

  • poor and unsafe crossing facilities for pedestrians.

With these issues in mind, we were able to develop a design brief so that some concept designs could be developed.

3. Concept design (Jan to May 2015)

The junction at Lambeth North

About 5,000 pedestrians use this junction on a daily basis so it was not surprising that this was the main area of concern for people during the public engagement. Design concepts to re-prioritise the junction were developed, primarily to improve pedestrian facilities but also to improve cycling journeys.

Specific proposals included:

  • new signalised diagonal pedestrian crossing from Lambeth North Underground Station to the west side of Westminster Bridge Road
  • new signalised pedestrian crossing point from outside Oasis Academy on Kennington Road
  • more direct crossing replacing existing staggered crossing on Westminster Bridge Road (outside Costa)
  • new public space area at the junction north of Newham Terrace
  • new public space area outside Lincoln Tower where Westminster Bridge Road and Kennington Road intersect
  • additional tree planting and public seating across the area
  • 5 second early release signals for cyclists at the northbound Kennington Road lane and southbound Baylis Road lane
  • inclusion of cycle feeder lanes for Quietway users on Kennington Road (northbound) and Baylis Road (southbound)
  • cycle crossing that is parallel to the Oasis Academy pedestrian crossing for less confident cyclists using the quietway
  • general reduction of street clutter.

To achieve these design concepts, some compromises were proposed:

Banning the left turn that currently exists from Westminster Bridge Road to Kennington Road

Relative to the way the rest of the junction is used, this movement was observed as having a lower amount of traffic movements.

Further to this, people expressed concern that left turn is dangerous for pedestrians. By banning the left turn, it allows designers to reallocate signal time to better pedestrian and cycling facilities as well as create a public space area outside Oasis Academy that would be used by the school as well as members of public.

Introducing a point closure on Hercules Road at the west side junction with Cosser Street

The point closure is effectively a bollard in the middle of the road preventing vehicles from using Hercules Road as a through route. Hercules Road would effectively become access only for residents and businesses using the road.

Importantly, the junction with Kennington Road would no longer require traffic signals again, allowing designers to reallocate signal time to pedestrian and cycling facilities.

The junction at Upper Marsh, Lower Marsh, Carlisle Lane and Westminster Bridge Road

With the recent improvements to Lower Marsh during public engagement it was felt quite widely that the western part of Waterloo felt disconnected from Lower Marsh - particularly at this key junction that is heavily used by pedestrians.

Specific proposals included:

  • extend the high specification materials on Lower Marsh onto the west side of Westminster Bridge Road footway as well the entrances to Upper Marsh and Carlisle Lane
  • widen the existing pedestrian crossing point
  • create a raised area of carriageway running from The Walrus to past the junction with Carlisle Lane to signify the connection between the two sides of Westminster Bridge Road and slow down traffic
  • provide west to east cycling facility from Upper Marsh into Lower Marsh and vice versa
  • two way cycling on Upper Marsh
  • general reduction in street clutter.

Again to achieve these design concepts, some compromises were proposed:

Changing the directional flow of traffic on Carlisle Lane (only between the junction with Westminster Bridge Road to the junction with Royal Street)

This was necessary because once the point closure was introduced onto Hercules Road, vehicular traffic coming north from Lambeth Road would use Carlisle Lane to avoid the junction at Lambeth North.

Changing the directional flow of Upper Marsh

This was necessary to ensure that vehicular traffic travelling northbound towards Addington Street would not ‘rat run’ down Upper Marsh to get to Lambeth Palace Road.

The tunnels - Carlisle Lane, Upper Marsh and Westminster Bridge

People told us that they preferred not to use these tunnel routes because they felt that they were generally uninviting, dirty and noisy.

One of the hotels near the site advised that they actually direct their customers to much longer, alternative routes in order to get to sites such as the Imperial War Museum, rather than use Westminster Bridge Road.

As a part of the concept design process, lighting designer’s were briefed to bring life to the tunnels and create a greater sense of place through decorative lighting and animation.

The overarching goal was to encourage people to use these connections more, and even possibly treat each site as a unique visitor attraction in itself.

4. Public consultation (June to July 2015)

As with the first stage, We Are Waterloo were commissioned to lead on pubic consultation, working with other groups in the area including the South Bank Employers Group and the Waterloo Community Development Group.

Public consultation on the designs officially opened 23rd June 2015 and closed on 31st July 2015.

  • 12,200 residential and businesses addresses were sent a questionnaire to complete.
  • a dedicated website was created for the project that also allowed respondents to answer the questionnaire online.
  • a further 2000 questionnaires were distributed locally into local shops and cafes and restaurants.

Three public exhibitions were held on:

  • 1 July: Oasis Academy South Bank
  • 8 July: St Thomas’s Hospital
  • 11 July: Lower Marsh Market.

We also held:

  • 14 July: business breakfast meeting for local businesses
  • 2 July: stakeholder reference group meeting
  • 4 June: The consultation dates were highlighted at the South Bank Forum.

Other things we did:

  • e-flyers and communications were sent via South Bank and Waterloo Neighbours (SOWN) contacts and Waterloo Community Development Group contacts
  • Twitter was also used to signpost people about the consultation.

Response to the consultation

Overall, the response to the proposed designs was really positive, with people showing a strong interest in seeing changes in the area. A total of 633 responses were received during consultation - the results of which were included in the Stage 2 consultation report.

For the majority of the questions, 83 per cent of respondents agreed to proposals, with 17 per cent not agreeing.

Of note, the questions relating to improvements at the Lambeth North junction appeared to be the most desirable for respondents, with people either strongly agreeing, or agreeing at a rate between 85 to 91 per cent.

Some aspects of the designs did cause concern for certain groups including the proposal to ban the left turn from Westminster Bridge Road onto Kennington Road, and to introduce a point closure on Hercules Road.

Although the overall response to these elements of the project were generally positive, with 6 per cent agreeing to the proposals and 35 per cent not agreeing, it was useful to identify aspects of the design that were the least popular, allowing our project team the information to tweak the next stage in the project.

6. Detailed design

The detailed designs for the junction upgrade between Westminster Bridge Road, Upper Marsh, Lower Marsh and Carlisle Lane has now been completed and is currently going through a statutory consultation period.

The Lambeth North junction is in the final stages of detailed design and is expected to go to statutory consultation in October or November 2017.

7. Implementation

The project delivery team are working closely with TfL and other project groups to coordinate works across the wider Waterloo area.

Ongoing projects such as the Westminster Bridge South Better Junctions scheme will temporarily reduce the capacity of nearby roads during construction.

Implementation of the Westminster Bridge Road regeneration project will be staged in a way that aligns with other projects to minimise further disruption to the road network.

The main works on Westminster Bridge Road itself will commence at the end of January 2018. 

Project Update: November 2017

During November we have been installing new decorative and amenity lighting under the rail bridge on Westminster Bridge Road. These works will continue up until 15 December. In order to install essential cabling to run the new lights we will need to close the road during the night time (22:00 to 05:00) on 5 and 6 of December. Diversions will be in place and buses will be diverted between the A3200 and Kennington Road.

Project Update: October 2017

The decorative lighting installation in Carlisle Lane has now been completed and will go live on the 17th October. Our footway renewal and cleaning works in Carlisle Lane will be completed by 14 October.

Network Rail are currently removing their site compound from the Upper Marsh rail arches to make way for our works. From 16 October, construction will begin on new high quality footways in Upper Marsh, which will be completed by early November. Road closures and diversion routes will be in place during this time.

Project Update: September 2017

Footways and lighting works will be commencing in Carlisle Lane and Upper Marsh from 11 September 2017. Carlisle Lane will be closed for up to two weeks, with diversion routes in place. Access will be maintained to all premises during this time.


pdf Construction phase plan870.39 KB