Coronavirus (COVID-19) update: The Lambeth Customer Centre based at the Civic Centre will be closed to the public from March 24 2020 until further notice. This is because council staff are working from home as part of the national response to control the coronavirus outbreak in the UK.
You can still access our service by sending your enquiry to: firstname.lastname@example.org Please include the following in the email:
- Full name and address
- Contact number
- Details about your enquiry
- Relevant reference numbers for example Council Tax number, housing benefit reference number or National Insurance number
In the subject line of your email, please state the service area that needs to deal with your enquiry:
- Housing Benefit
- Parking Services
- Council Tax
For School Admissions, please send information directly to email@example.com
Alternatively you can call us on 020 7926 1000 but we are experiencing high call volumes so please try where possible to use another method.
Appointment only services
The following services are appointment only:
- Parking permits
- Council Tax
- Document submission
- School admissions
- Tenancy enquiries - Brixton and Clapham areas only
- Home ownership services
British Sign Language service
SignLive UK, the online British Sign Language service, is now available in our Customer Centre to support our residents who are deaf or hard of hearing.
Staff at our customer centre will be able to access SignLive using a laptop, tablet or smartphone. We can login in to SignLive for you, where you will be able to use a webcam to speak to the BSL interpreter. Please speak to a member of our reception or security staff when you arrive.
|Monday||9am to 5pm|
|Tuesday||9am to 5pm|
|Wednesday||9am to 5pm|
|Thursday||9am to 5pm|
|Friday||9am to 5pm|
The Brixton Customer Centre is closed on bank holidays.
Facilities and services
For use by building users only
|Baby changing facilities|
Access for people with disabilities
|Wheelchair access or limited mobility||Visitors can use the entrance on Buckner Road, SW2 5BY to be dropped off - there are limited blue badge parking places on this road.|