Lambeth Commercial Services currently arranges for the collection of waste from approximately 1300 businesses in the borough.

You can freeze Commercial Waste collections if you have closed due to coronavirus

You can freeze your commercial waste collections if you have closed due to coronavirus.

The Council continues to provide a full commercial waste collection service to all our customers. However, we know that many businesses have been forced to close or are no longer operating as a result of coronavirus. In order to support our business community in Lambeth, we have agreed that businesses can request a suspension of their commercial waste agreements until they are able to operate again.

If you wish to suspend your current agreement, please do not cancel your direct debit as your account will still be charged. Please email commercialwaste@lambeth.gov.uk to tell us that you are no longer operating and to provide the following information:

  • Name of business
  • Contact name
  • Contact details (telephone/ email address)
  • Site Address
  • Agreement number/ Account number
  • A signed letter on business letterhead to evidence that you have suspended trading due to coronavirus. Please include the date you stopped trading in this letter (this should be no earlier than 23 March 2020)

If your business is still trading you will not be able to freeze your commercial waste collections, otherwise you would be failing your Duty of Care.

For any query regarding the balance on your account please email the Accounts Receivable Team fts-ar@lambeth.gov.uk

Do it by phone

020 7926 9000 (option 1)
Lambeth Waste Services

Who can use this service

All businesses in Lambeth can use this service. Business rates do not cover the cost of waste collection from business premises.

We want to make sure that you have the best possible waste and recycling services available.

Services which are reliable, fairly priced and keep our streets clean, tidy and welcoming to all residents and visitors.

To deliver these services we work closely with our waste collection specialist, Veolia, to provide a range of flexible services that can be designed to meet your needs.

Our services:

  • ensure you are meeting your statutory requirements
  • are easy to use and flexible
  • are efficient and reliable as we are based locally
  • provide environmental benefits.

Call us to find out the costs for this service.

What you need to know...

Any waste that comes from a business activity is commercial waste.

If you use your home to run your business then any waste produced by it is commercial waste.

It’s your responsibility to dispose of commercial waste properly. Your business needs to arrange its waste and recycling collections with a licensed waste contractor.

Your duty of care lasts from the moment you produce the waste until you give it to a licensed waste business to deal with.

Helpful information on your duty of care can be found on the Right waste, right place website.

You must ensure that:

  • all waste from your business is sorted and stored securely until it is collected
  • anyone collecting waste from your business is licensed to carry waste
  • you keep evidence and records proving that a licensed waste carrier collected your waste.

Failure to comply can result in a fine or court appearance.

You can save money by keeping waste to a minimum by doing everything you reasonably can to prevent, reuse, recycle or recover waste.