Children and young people with permanent hearing loss may get help at nursery and school and special equipment to help them hear better.

local offer logo Babies are given hearing tests in the first few hours of life.

If you think your child might have a hearing problem, speak to:

  • your health visitor – if your child doesn’t go to school yet
  • your doctor (GP)
  • the school nurse at your child’s school or your child’s teacher.

They will arrange a hearing test for your child.

Sections in this guide (click title to view)

1. If your child has permanent hearing loss

If the hearing tests show that your child has permanent hearing loss, they’ll be referred to our Hearing Support Service.

An educational audiologist from our Hearing Support Service will work closely with a paediatric audiologist in the NHS.

The NHS paediatric audiologist will:

  • assess hearing levels
  • fit hearing aids
  • help your child to use their hearing aids or cochlear implants.

Our educational audiologist:

  • will assess your child's hearing levels to understand what help they need to hear better at school and home
  • may offer radio systems or other listening devices at your child’s nursery or school.

2. Help for your child

Pre-school children

Your child will get help at home and at nursery from a specialist teacher of the hearing impaired or specialist practitioner to:

  • use their hearing aid or other hearing equipment
  • develop their listening and language skills
  • work with families to develop skills to fully support your child

We want to empower parents and carers to take positive action for their deaf children and offer:

  • information and advice sessions
  • family signing sessions
  • family social events and pre-school sessions.


We will assess your child’s hearing, language skills and how they’re doing at nursery or school.

We’ll then advise you and your child’s nursery or school about what your child needs to make sure they reach their full potential.

Your child may get extra help to make sure they progress as well as they should.

In school

Your child will get help from a specialist teacher of the hearing impaired.

The teacher may:

  • help your child to develop their language and listening skills
  • observe your child in class and offer advice on ways to support them
  • provide advice to the school on how to create good listening conditions
  • advise and train other staff at the school to help them teach your child
  • support your child's social and emotional wellbeing throughout their school life.

3. Contact us

Lambeth Sensory Support Service
Special Educational Needs and Disabilities
Education learning and Skills
Civic Centre
6 Brixton Hill
Telephone: 020 7926 9061 Email:

Postal Address:

Lambeth Sensory Support Service
London Borough of Lambeth
PO Box 734
SO23 5DG