Counter Fraud Team privacy notice

Details of what information we gather for counter fraud purposes and what your rights are.

Controller DPO

Our controller Data Protection Officer (DPO) is the Head of Information Governance.

Contact the Data Protection Officer.

Information we collect

In order to carry out the investigations the Counter Fraud Team may collect a wide variety of information from a wide variety of sources.

This includes information such as:

  • name
  • address
  • date of birth
  • telephone numbers
  • email addresses
  • financial information
  • mortgage information
  • documentary evidence provided in order to access services.

Please note, this list is not exhaustive.


Information is collected in order to assist with the investigation of civil, criminal and disciplinary offences


  • Other local agencies
  • Police
  • Government agencies
  • Where information is requested under relevant legislation


You have the right to access, rectify and delete personal information, in addition to other rights as explained in the full version of our privacy notice.

You have the right to contact us with a complaint if you’re unhappy with the way your personal data has been used.

We are committed to resolving complaints about our collection or use of personal information.

You also have the right to lodge a complaint with the ICO if this issue is not resolved. You may at any time control access to and use of your personal information by contacting the Controller DPO.

Such control will include the ability to see what information we hold and to opt out of any use of your personal information and to prevent disclosure to any third party except as required by law or the order of a court of proper jurisdiction.

Additional Information

The personal information we have collected from you will be shared with fraud prevention agencies who will use it to prevent fraud and money-laundering and to verify your identity. If fraud is detected, you could be refused certain services, finance or employment.

Further details of how your information will be used by us and these fraud prevention agencies, and your data protection rights, can be found here:

The Council also shares data with the Cabinet Office as part of the National Fraud Initiative.

View the full version of our privacy notice.

Fraud transparency data

This data is provided annually in line with the requirements of the Ministry for Housing, Communities and Local Government.

Number of full time equivalent employees undertaking investigations and prosecutions of fraud19.2
Number of full time equivalent of professionally accredited counter fraud specialists15.4
Total amount spent by the authority on the investigation and prosecution of fraud£1,117,229
Total number of fraud cases investigated2,177