Apply for Housing Benefit and/or Council Tax support

How to apply for Housing Benefit and/​or Council Tax Support and manage your application online.

If you receive income-based Jobseeker's Allowance (JSA), income-related Employment and Support Allowance (ESA), guaranteed Pension Credit or Income Support, you could be eligible for Housing Benefit and/or Council Tax Support.

Apply using mylambeth

Apply for Housing Benefit and/or Council Tax Support using our online portal, mylambeth.

Managing your application in mylambeth allows you to:

  • calculate how much you are eligible for
  • stay up to date with your claim
  • track the status of your claim
  • view your entitlement if you qualify for benefits/support
  • report a change in circumstances
  • get answers to frequently asked questions.

Apply using mylambeth

    Create a mylambeth account

    It's easy to create a mylambeth account and only takes a few minutes. All you need is an email address and to follow these simple steps.

    • click on 'Don't have an account yet? Create one here'
    • enter your personal details and submit
    • you will receive an activation email – click the link in the email to activate your account (If you don't receive an activation email, check that it hasn't gone into your junk or spam folder before contacting us)
    • login using your email address and newly created password.

    You can also use an existing social media account, such as Facebook or Google, to sign up and authenticate yourself (we will not have access to any of your personal information).

    You’ll need your claim reference number to complete your registration and view personalised information. This is a 9-digit number beginning with 80 found on your notification letters . If you are claiming benefit for the first time we will provide you with your claim reference number. 

    After registration, follow the link for Housing Benefit and/or Council Tax Support and enter your details, including your claim reference number. Select 'Register' to complete your registration.

    Apply using our online form

    If you don't want to stay up to date with your application through mylambeth, you can apply for Housing Benefit and/or Council Tax Support by completing our online claim form.

    Apply using our online form

    Housing Benefit and Council Tax support privacy notice

    See how the information we collect about you is used, and your rights in relation to that information, in our Housing Benefit and Council Tax Support privacy notice.