Register or log in to your Lambeth tenant account

Your Lambeth tenant account is for tenants who want to manage their rent account and tenancy, view and download rent statements and set up a direct debit. You can also use your Lambeth tenant account to track, report and book an appointment for non-emergency property repairs.

This account is not related to your mylambeth account. If you would like to manage your council tax account, log in or register for an online Council Tax account. 

Log in to your account 

If you have already created a Lambeth tenant account, sign in using the link below.

Lambeth tenant account

Create an account

You can set up an account if you are either:

  • A current tenant of Lambeth Council
  • A former tenant of Lambeth Council 

You are a Lambeth Council tenant if your tenancy is with Lambeth Council and you are named as a tenant. You are not a Lambeth Council tenant if you live in the borough but have another landlord, for example, a Housing Association or private landlord, or if you live with somebody who is a Lambeth Council tenant, your parents for example. 

To create your account, you will need to know your payment reference. You can find this number on any letter you have received from the Council. This is a 9 digit number and usually begins with a number 6 or 7.

You can contact us on 020 7926 8790  to obtain a payment reference number if you do not have one or cannot find it.  

Setup a Lambeth tenant account

If you are a resident of a Tenant Management Organisation (TMO) or a Private Finance Initiative (PFI), you will have to contact them by phone so they can help you. You can find the telephone number in one of your letters or you can find their contact information by visiting our page about TMOs. 

Benefits of having a Lambeth tenant account

Some of the new features you can access with your account are: 

  • View their rent balance 
  • View all their current and former accounts 
  • View their account details and payment schedule 
  • View all their account’s transactions for the last 10 years 
  • Download a PDF of their recent rent statement 
  • Set up a direct debit online 
  • View and update contact details 
  • View 12 months of repairs history
  • Raise and track repairs 

Help and assistance

If you have a problem registering or logging in to your account, please contact us on 020 7926 1116 so we can help you. 

If you are a resident of a Tenant Management Organisation (TMO) or a Private Finance Initiative (PFI) you will have to contact them by phone so they can help you. You can find the telephone number in one of your letters or you can find their contact information by viewing our page about TMOs.