Support with Service Charges and Major Works Costs

If you are a Lambeth leaseholder and receive certain welfare benefits, you may be able to get help with service charges and major works costs.

We understand that service charges and major works bills can sometimes feel overwhelming. If you are a Lambeth leaseholder and receive certain welfare benefits, you may be able to get help with these costs.

This support depends on your individual circumstances and certain criteria must be met. If you are receiving benefits from the Department of Work and Pensions (DWP), such as Universal Credit and Pension Credit, you may qualify.

You’ll usually need to apply and provide evidence of your service charge invoices. To check your eligibility and get guidance, speak to one of the local advice providers below. Their services are free, impartial, confidential, and open to all Lambeth residents. 

Citizens Advice Merton and Lambeth

Phone: 0800 254 0298 (Monday to Friday, 10am to 4pm) 
Online form: Citizens Advice Merton and Lambeth contact us form 
In-person: 91 Kennington Lane, London SE11 4HQ

  • Monday: 10am to midday and 1pm to 3pm
  • Tuesday: Pre-booked appointments only
  • Wednesday: Pre-booked appointments only
  • Thursday: 10am to midday and 1pm to 3pm
  • Friday to Sunday: Closed

Website: Citizens Advice Merton and Lambeth

Brixton Advice Centre

Web form: Brixton Advice Centre contact forms 
In-person: 167 Railton Road, London SE24 0LU. Monday to Thursday, 10am to midday. 
Website: Brixton Advice Centre

Centre 70

Web form: Centre 70 contact us form 
Email: enquiries@centre70.org.uk 
In-person: 46 Knights Hill, West Norwood, SE27 0JD. Drop-ins and pre-booked appointments throughout the week. 
Website: Centre 70

Cambridge House Law Centre

Specialist legal support in housing.

Phone: 020 7358 7025 
Email: lawcentre@ch1889.org 
In-person: The Printworks, Unit F, 22 Amelia Street, London SE17 3PY. Monday to Friday, 10am to 1pm and 2pm to 5pm. 
Website: Cambridge House Law Centre