26 May 2023
Your request
1) Number of Subject Access Requests Received for the period 1st April 2022 to 31st March 2023?
* Total number of SAR's received for the local authority
* Total number of SAR's received for Adult Social Care
* Total number of SAR's received for Children's Social
* Total number of SAR's received for Education Services
2) Number of Subject Access Requests completed within the statutory timeframe of 30 days for the period 1st April 2022 to 31st March 2023?
* Total number of SAR's completed within the statutory timeframe of 30 days by the local authority
* Total number of SAR's completed within the statutory timeframe of 30 days by Adult Social Care
* Total number of SAR's completed within the statutory timeframe of 30 days by Children's Social Care
* Total number of SAR's completed within the statutory timeframe of 30 days by Education Services
3) Number of subject access requests that did not meet the statutory timeframe and were overdue for the period 1st April 2022 to 31st March 2023?
* Total number of SAR's that did not meet the statutory timeframe and were overdue for the local authority
* Total number of SAR's that did not meet the statutory timeframe and were overdue for Adult Social Care
* Total number of SAR's that did not meet the statutory timeframe and were overdue for Children's Social Care
* Total number of SAR's that did not meet the statutory timeframe and were overdue for Education Services
4) Average length of days that overdue subject access requests were late by for the period 1st April 2022 to 31st March 2023?
* Average length of days that overdue subject access requests were late by for the local authority
* Average length of days that overdue subject access requests were late by for Adult Social Care
* Average length of days that overdue subject access requests were late by for Children's Social Care
* Average length of days that overdue subject access requests were late by for Education Services
5) What was your longest overdue subject access request by days for the period 1st April 2022 to 31st March 2023?
* longest overdue subject access request by days for the local authority
* longest overdue subject access request by days for Adult Social Care
* longest overdue subject access request by days for Children's Social Care
* longest overdue subject access request by days for Education Services
6) Do you have a dedicated resource/team to process subject access requests?
If yes, do they cover all SAR's in the local authority, or is this resource just for certain areas?
And, if yes, what roles and how many does this team comprise of?
If no, do departments handle their own SAR's?
Our response
1) Number of Subject Access Requests Received for the period 1st April 2022 to 31st March 2023?
* Total number of SAR's received for the local authority
578
* Total number of SAR's received for Adult Social Care
16
* Total number of SAR's received for Children's Social
95
* Total number of SAR's received for Education Services
15
2) Number of Subject Access Requests completed within the statutory timeframe of 30 days for the period 1st April 2022 to 31st March 2023?
* Total number of SAR's completed within the statutory timeframe of 30 days by the local authority
452
* Total number of SAR's completed within the statutory timeframe of 30 days by Adult Social Care
15
* Total number of SAR's completed within the statutory timeframe of 30 days by Children's Social Care
71
* Total number of SAR's completed within the statutory timeframe of 30 days by Education Services
10
3) Number of subject access requests that did not meet the statutory timeframe and were overdue for the period 1st April 2022 to 31st March 2023?
* Total number of SAR's that did not meet the statutory timeframe and were overdue for the local authority
126
* Total number of SAR's that did not meet the statutory timeframe and were overdue for Adult Social Care
1
* Total number of SAR's that did not meet the statutory timeframe and were overdue for Children's Social Care
19
* Total number of SAR's that did not meet the statutory timeframe and were overdue for Education Services
5
4) Average length of days that overdue subject access requests were late by for the period 1st April 2022 to 31st March 2023?
* Average length of days that overdue subject access requests were late by for the local authority
22 days
* Average length of days that overdue subject access requests were late by for Adult Social Care
8 days
* Average length of days that overdue subject access requests were late by for Children's Social Care
28 days
* Average length of days that overdue subject access requests were late by for Education Services
20 days
5) What was your longest overdue subject access request by days for the period 1st April 2022 to 31st March 2023?
* longest overdue subject access request by days for the local authority
178 days
* longest overdue subject access request by days for Adult Social Care
8 days
* longest overdue subject access request by days for Children's Social Care
153 days
* longest overdue subject access request by days for Education Services
63 days
6) Do you have a dedicated resource/team to process subject access requests?
The management and governance of SARs sits across two teams, one managing the completion of the SAR and the other managing the information governance/process.
If yes, do they cover all SAR's in the local authority, or is this resource just for certain areas?
These teams have overall management of all SARs although the SARs are responded to by the relevant service area/department that the request is about
And, if yes, what roles and how many does this team comprise of?
dedicated to the central management of SARs are –
For the Corporate Complaints Unit – 3
For the Information Governance Team 3 (the team also provide other Information Governance and Date Protection related support so not solely focused on SARs)
If no, do departments handle their own SAR's?
Departments are responsible for responding to their own SARs