Compliments, appeals, and complaints

Use this guide to find out more about how you can give us feedback about the health or social care that you or another person has received from our services.

We want to provide you with the best services possible and it’s great to give us feedback if we have done well. But, sometimes things may not be as good as they should be, and we need to hear this to improve services and to try and put things right.

We want to listen and respond to your comments, compliments, appeals and complaints and learn about how we can improve our services and prevent problems in the future.