What services does a TMO provide?
When residents’ groups go through the process of developing into Tenant Management Organisations (TMOs), they choose what services they want to deliver. Once fully developed, some TMOs take on most of the day-to-day housing management of their area, while others may choose to concentrate on a few specific functions.
TMOs, should they wish to do so, can take over only a few responsibilities at the beginning and increase the number of functions later, once they are more experienced and established.
Some of the council functions that TMOs may take over include:
- day-to-day repairs and maintenance
- cleaning and caretaking
- grounds maintenance
- collecting rents and chasing debts
- dealing with breaches of tenancy and neighbour disputes.
Where a TMO is not responsible for providing a service, it will be provided by Lambeth Housing Management.