A guide to your service charges

Use this guide to understand more about service charges and how they are calculated.

Ask about your day-to-day service charges

If you think your day-to-day or major works service charge bill is wrong, you can ask us to check your charges.

Do it online

Ask us about your service charges (mylambeth)

What you need to know...

Before you contact us, you may want to speak to the:

Appointment service

We also offer an appointment service for homeowners at the Brixton Customer Service Centre.

You'll be able to speak to officers from the Home Ownership Customer Services and Collections teams.

  • Our Customer Service officers will be able to assist you with a broad range of home ownership enquires.
  • The Collections Team will be available to give advice about service charges, invoices and ways to pay.