Upper Norwood Library

Facilities and services include: 

• books including spoken word audio and large print books, language courses, and books in community languages
• library members also have access to a wide range of online materials including E Audio, E Books, magazines and online reference sources for adults and children. Many of these can be accessed from home 
• Wi-Fi - Use your library card to connect to our free unlimited Wi-Fi 
• computers - free use of adult and children’s computers, with the latest Microsoft Office software
• screen magnifier and screen reading software, plus Eye Pal Solo read aloud scanner for low vision and blind users.
• printing, including Wi-fi printing from your own device
• photocopying –affordable black and white and colour photocopying
• Study Space  
• Book-a-Librarian - when you need extra 121 help and support with daily tasks e.g., freedom pass or passport applications, job search etc, we offer one hour 121 appointments with a member of staff to assist you
• Adult Reading Group – our friendly and sociable group meets once a month to discuss the latest hot fiction titles. New members are always welcome to join. We supply the books
• baby rhyme-time and under-fives storytelling sessions
• Yoga, Tai Chi, dance conversation and much more.
• daily newspapers and periodicals, plus children’s magazines
• baby changing facilities 
• Book Start packs gifting
• Hygiene Bank-we accept donations of new and unused hygiene and personal care products that are redistributed to families and individuals living in hygiene poverty. 

Safe Haven space

Upper Norwood Library is a Safe Haven space providing temporary refuge for anyone experiencing harassment or feeling unsafe. Staff can offer practical help such as phone charging and can contact emergency services as needed.

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Cool Space

Upper Norwood Library is a Cool Space providing shelter to residents from the sun on hot days, with a place to cool down, rest and take respite.