Appeal a Penalty Charge Notice (PCN) or the removal of your vehicle

If you receive a parking Penalty Charge Notice (PCN) that you feel is unfair, you can challenge it.

Appeal to the Environment and Traffic Adjudicators service

If we reject your formal appeal (representation) on a Penalty Charge Notice (PCN) you can appeal to the Environment Tribunal Adjudicators to get your decision reviewed.

You cannot appeal to the Environment and Traffic Adjudicators until we have told you that your formal appeal has been rejected.

You may choose to attend the hearing in person or have the appeal dealt with by post. The adjudicator's decision is final and binding upon both you and us.

Appeals to be sent to:

Environment and Traffic Adjudicators (ETA)
London Tribunals
PO Box 10598
Nottingham
NG6 6DR

You can find out more about the Environment and Traffic Adjudicators by visiting their website.

If you don’t pay or appeal against your PCN it will progress through the statutory process starting with the issue of a Charge Certificate.

Outstanding PCNs may end up being passed to one of our bailiff contractors to collect.

Charge Certificate

If you receive a Charge Certificate you must pay the charge within 14 days. At this stage the PCN charge increases by 50%. There is no right of appeal at this stage. If you do not pay the charge it will be registered as a debt in the County Court, a court fee is added and an Order for Recovery is sent. Please do not appeal your PCN as it will be automatically rejected.

If you do not pay the charge it will be registered as a debt in the County Court, an £8 court fee added and an Order of Recovery will be sent out. You have 21 days in which to pay the charge or make a witness statement if you believe you have grounds to do so.

If your PCN has been passed to one of our bailiff contractors we will not be able to consider any challenges. Enforcement action will continue, therefore it is important that you contact the bailiff directly.